Liberty Mutual Auto Insurance Review for 2024 (Rates & Discounts Listed Here)

Liberty Mutual Insurance provides competitive auto insurance plans, with average rates starting at $60/month. Liberty Mutual offers extensive coverage options and valuable features like the RightTrack program for safe driving and multi-policy discounts to enhance savings. Explore the coverage options below.

UPDATED: Nov 2, 2024Fact Checked

Shawn Laib

Insurance and Finance Writer

Since graduating from the University of WA with a B.A. in English Literature, Shawn has been professionally writing in the spheres of entertainment, insurance, business, marketing, and politics. He is passionate about using his writing skills and insurance knowledge to educate the general population on everyday issues surrounding these misunderstood topics. His work has been published on SUPERJ...

Insurance and Finance Writer

Heidi Mertlich

Licensed Insurance Agent

Heidi works with top-rated insurance carriers to bring her clients the highest quality protection at the most competitive prices. She founded NoPhysicalTermLife.com, specializing in life insurance that doesn’t require a medical exam. Heidi is a regular contributor to several insurance websites, including FinanceBuzz.com, Insurist.com, and Forbes. As a parent herself, she understands the need ...

Licensed Insurance Agent

UPDATED: Nov 2, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident auto insurance decisions. Comparison shopping should be easy. We are not affiliated with any one auto insurance provider and cannot guarantee quotes from any single provider. Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Nov 2, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident auto insurance decisions. Comparison shopping should be easy. We are not affiliated with any one auto insurance provider and cannot guarantee quotes from any single provider. Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Nov 2, 2024Fact Checked
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Liberty Mutual

Average Monthly Rate For Good Drivers

$60

A.M. Best Rating:

A

Complaint Level:

Low

Pros

  • Multiple types of insurance products and car insurance features
  • Available in all 50 states and Washington, DC
  • Many discounts and telematics programs

Cons

  • High rates, especially for young drivers
  • Average customer service ratings
Liberty Mutual is a recognized name in insurance and has been around for over 100 years. But unfortunately, while Liberty Mutual is one of the best auto insurance companies in the country, it also has some of the highest car insurance rates. Although rates tend to be above average, so are the various products and services offered by Liberty Mutual. For example, drivers can bundle their auto insurance with home, renters, boat, RV, small business, or pet insurance. Drivers with Liberty Mutual insurance have multiple ways to save, such as adding car insurance discounts and participating in RightTrack. While auto insurance rates start high, remember to consider all ways to save when comparing a Liberty Mutual insurance quote. Keep reading to learn more about the Liberty Mutual insurance company and see if it’s right for you.

Liberty Mutual Insurance offers competitive auto insurance and affordable rates starting as low as $60 per month, making it a viable option for many drivers.

Liberty Mutual Auto Insurance Review

Discounts that the insurer offers plus a feature like the RightTrack program helps the policyholder in saving. They have a variety of coverage options and even offer bundling with home and other types for additional savings.

Liberty Mutual Auto Insurance Rating

Rating CriteriaScore
Business Reviews4.0
Claim Processing3.3
Company Reputation4.0
Coverage Availability5.0
Coverage Value4.1
Customer Satisfaction4.0
Digital Experience4.5
Discounts Available5.0
Insurance Cost4.2
Plan Personalization4.5
Policy Options5.0
Savings Potential4.5
Insurance Rating4.3

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From liability coverage to full protection, there are several coverage options tailor-fit for your needs.

You can find the best rates for your level of coverage by entering your ZIP code into our free comparison tool above.

Things to remember

  • Liberty Mutual Insurance provides auto coverage starting at $60 monthly for basics
  • Policyholders can access discounts and features like RightTrack for extra savings
  • Bundling with home and other insurances offers additional savings opportunities

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What You Should Know About Liberty Mutual Insurance

Liberty Mutual Insurance is a household name and has been around for over a century. However, while Liberty Mutual is one of the best auto insurance companies in the country, but it also carries some of the highest car insurance costs.

In addition to the above-average rates and good bundling, like home and renters insurance discounts, Liberty Mutual also has the RightTrack program for policyholders. Compare around for quotes and never settle for anything less.

Age and Gender-Based Auto Insurance Rates from Liberty Mutual

When determining the recommended auto insurance coverage levels, note that Liberty Mutual also raises its monthly rates as you age, and depending on your sex and what coverage you require most. A female of that same age pays an average of roughly $283 for his or her minimal coverage, while a male pays about $325.

Liberty Mutual Auto Insurance Monthly Rates by Coverage Level, Age, & Gender

Age & GenderMinimum CoverageFull Coverage
Age: 16 Female$283$723
Age: 16 Male$325$785
Age: 18 Female$231$626
Age: 18 Male$279$626
Age: 25 Female$72$187
Age: 25 Male$83$215
Age: 30 Female$67$174
Age: 30 Male$77$200
Age: 45 Female$66$171
Age: 45 Male$68$174
Age: 60 Female$60$148
Age: 60 Male$64$159
Age: 65 Female$65$167
Age: 65 Male$66$170

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Rates drop dramatically for drivers 25 and older, as a 30-year-old female pays rates of $67 for minimum coverage and $174 for full-cover. In contrast, full coverage is generally more expensive than liability coverage in all age and gender categories, with rates peaking for the youngest drivers, then ascending in a gradual slide with increasing age.

The Impact of Driving Records on Liberty Mutual Auto Insurance Rates

Liberty Mutual’s auto insurance monthly rates are influenced by the driver’s record, reflecting the potential risk associated with different driving behaviors. Minimum coverage costs $36 and full coverage is $111, both for people with clean driving records. But, if you have driving infractions, the rates go up drastically.

A driver with one ticket pays approximately $46 for minimum coverage and $142 for full coverage. If a driver has one accident, the monthly rates rise to $56 for minimum coverage and $172 for full coverage.

The most substantial increase occurs for drivers with a DUI, who face monthly rates of $77 for minimum coverage and $234 for full coverage auto insurance. Those tiered rates place a premium on clean driving history as the way to get the best rates available for any car to insure.

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Comparing Liberty Mutual’s Insurance Rates: By Age and Gender Against Major Competitors

Liberty Mutual’s auto insurance rates show noticeable differences compared to leading competitors, particularly based on age and gender. For example, 16-year-old female drivers face premiums of approximately $723 per month, while their male counterparts pay around $785. On the other hand, Geico provides much more affordable options, with rates for females at $298 and for males at $312.

As drivers age to 18, Liberty Mutual maintains a steady rate of $626 for both genders, which is higher than competitors like American Family, which charges $305 for females and $414 for males.

Liberty Mutual Auto Insurance Monthly Rates vs. Top Competitors by Age & Gender

Insurance CompanyAge: 16 FemaleAge: 16 MaleAge: 18 FemaleAge: 18 Male
Allstate TablePress Logo$608$638$448$519
American Family TablePress Logo$414$509$305$414
Farmers TablePress Logo$810$773$597$629
Geico TablePress Logo$298$312$220$254
Liberty Mutual TablePress Logo$723$785$626$626
Nationwide TablePress Logo$411$476$303$387
Progressive TablePress Logo$801$814$591$662
State Farm TablePress Logo$311$349$229$284
Travelers TablePress Logo$719$910$530$740

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Other competitors, such as Allstate, American Family, Farmers, Nationwide, Progressive, State Farm, and Travelers, show a range of monthly rates for both age groups, with Farmers offering some of the highest auto insurance premium at $810 for 16-year-old females and $814 for males. Conversely, State Farm presents a more affordable option with rates of $311 for 16-year-old females and $349 for males.

Liberty Mutual Insurance: Liberty Mutual Auto Insurance Review

The following overview puts Liberty Mutual in a comparison to other leading insurance providers and provides details on why one needs to shop around to find the best policy fitting his age and gender.

Exploring Liberty Mutual’s Comprehensive Auto Insurance Coverage Options

Auto insurance provided by Liberty Mutual contains both coverages, which most states require, and also those providing you with the maximum protection. Here’s an overview of a standard auto insurance policy with some of the common coverages that Liberty Mutual provides:

  • Liability Coverage: This coverage protects you against financial loss by paying the cost of commercial/property damages and bodily injuries incurred by others in a collision in which you are at fault.
  • Collision Coverage: Collision auto insurance provides financial protection for repairs to your own vehicle resulting from an accident, regardless of who is at fault.
  • Uninsured/Underinsured Motorist Coverage (UM/UIM): This coverage that helped in the case of an accident with another driver who either has little or no insurance. It helped pay damages for your vehicle.
  • Medical Payments Coverage: This insurance pays the medical bills, which result from injuries incurred in an accident, without regard to fault.
  • Personal Injury Protection (PIP): PIP pays for a lot of other things than medical bills after an accident, such as lost wages and child care costs.

Most states require only liability coverage, but you and your vehicle are not protected. Thus, most professionals suggest full coverage, which includes liability, collision, comprehensive, and other required covers.

Collision Auto Insurance: Liberty Mutual Auto Insurance Review

Many drivers are also looking for other covers and features that provide more protection than what is provided by a typical auto insurance. Liberty Mutual offers drivers with a number of various options to be altogether covered. Extra Liberty Mutual auto coverages and features include the following:

  • Accident Forgiveness: You can purchase accident forgiveness coverage when you maintained a clean driving record for five consecutive years; it covers your rates from increasing after your first future accident.
  • New Car Replacement: Pays for a brand-new vehicle if your less-than-one-year-old car gets totaled in an accident.
  • Roadside Assistance: You will have the chance to get roadside assistance for towing, jump-starts, fuel delivery, and locksmith services. This you can do by calling the Liberty Mutual number for roadside assistance.
  • Original Parts Replacement: This feature ensures that any replacement parts on your vehicle are original manufacturer parts rather than aftermarket options.
  • Lifetime Replacement Guarantee: Liberty Mutual offers a lifetime guarantee on repairs made at approved network locations, ensuring peace of mind for policyholders.

In addition, drivers can easily add on benefits like Mexico car insurance and teacher’s car insurance for those driving to or driving on behalf of official school business in Mexico. These full-coverage options further cement Liberty Mutual as one of the unequivocal leaders within the car insurance market.

What makes Liberty Mutual just as competitive in the insurance market is its wide range of coverage and relatively competitive discounts, hence a great option for drivers who need affordable auto insurance.

Justin Wright Licensed Insurance Agent

From accident protection to support with a roadside emergency, and assurance with genuine parts, Liberty Mutual will cover you. Consider these features when considering your auto insurance needs so that you get the best roadside assistance plans out there.

Evaluating Liberty Mutual Auto Insurance: Customer Ratings and Experiences

Liberty Mutual Auto Insurance has received positive ratings across several consumer review platforms. It holds a score of 857 out of 1,000 from J.D. Power, indicating above-average customer satisfaction, and an A rating for excellent business practices.

Consumer Reports gives it a rating of 74 out of 100 for good customer satisfaction, stating fewer complaints than the average. Besides, A.M. Best rates Liberty Mutual A, which is considered excellent in financial strength, meaning stability and dependability in the insurance market.

Liberty Mutual Insurance Business Ratings & Consumer Reviews

RatingsLiberty Mutual: Liberty Mutual Auto Insurance Review
J.D. Power TablePress LogoScore: 857 / 1,000
Above Avg. Satisfaction
Score: A
Excellent Business Practices
Consumer Reports TablePress LogoScore: 74/100
Good Customer Satisfaction
Score: 0.55
Fewer Complaints Than Avg.
A.M. BestScore: A
Excellent Financial Strength

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One Reddit reviewer shared his positive experience in dealing directly with Liberty Mutual, claiming ease in both the sales and customer service process without having to work with an agent. He thought the rate was reasonable, especially with a group discount, although once more he would admit others may be lower in overall cost for insurance carriers.

Liberty Mutual Auto Insurance Review

Filing an auto insurance claim can be a straightforward process if you know what to expect. One user shared their experience after filing a claim about a year ago when they were rear-ended. They are of the view that their claims experience has been positive, and so they can attest to the fact that Liberty Mutual served them well in this case.

The positive feedback helps replace in this company a sense of responsibility towards the mainstays of business, like great customer service and competitive pricing, which encourages other people to look at Liberty Mutual when considering auto insurance.

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Navigating Coverage Choices With Liberty Mutual

As one of the top car insurance providers in the country, Liberty Mutual Insurance offers a variety of coverage options. However, rates tend to be higher than average, particularly for young drivers. Policyholders can save money through discounts, consider how to save money by bundling insurance policies, and participate in the RightTrack program.

Most of the reviews are positive, but the main complaints among customers are about its high rates and poor customer service. This insurance company is ideal for drivers with a low risk who want protection other than that provided for their vehicle.

It is not ideal, though, for young drivers or those who take a lot of risks on the road or even those with a low credit score because that will make the premiums much higher. Start comparing total coverage auto insurance rates by entering your ZIP code below.

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Frequently Asked Questions

Does Liberty Mutual have pet insurance?

Liberty Mutual doesn’t underwrite insurance for pets. Other than that, the company underwrites a significant number of policies, including some of the most common ones which involve your vehicle, home, or rent.

What kind of car is in the Liberty Mutual commercial?

The Liberty Mutual commercial features a variety of vehicles, often highlighting the importance of safe driving and reliable insurance coverage. Specific cars may vary in different ads.

What types of car insurance does Liberty Mutual offer?

Liberty Mutual provides a range of auto insurance options, including liability, collision, comprehensive auto insurance, and full coverage policies tailored to meet different driver needs.

How can I contact Liberty Mutual customer service?

You can reach Liberty Mutual customer service by calling 1-800-290-8711 or by visiting their official website to access chat support and additional resources. Save on your auto insurance by entering your ZIP code below and comparing quotes.

Is Liberty Mutual expensive?

Liberty Mutual’s pricing at times tends to stray a bit above the competition average, but they do offer extensive options for coverage and discounts that may offset that overall.

Does Liberty Mutual auto insurance cover rental cars?

Yes, Liberty Mutual offers coverage for rental cars if you opt for rental car reimbursement coverage as part of your policy, which pays for a rental car while your vehicle is being repaired after a covered incident.

What is the Liberty Insurance Agency?

Liberty Insurance Agency, a subsidiary of Liberty Mutual, sells auto and home insurance with licensed agents.

How is Liberty Mutual rated in the insurance industry?

Liberty Mutual has received various ratings from industry watchdogs. It holds an A rating from A.M. Best for financial stability, indicating a strong ability to pay claims.

What does Liberty Mutual roadside assistance cover?

Liberty Mutual roadside assistance typically covers services such as towing, battery jump-starts, fuel delivery, flat tire changes, and lockout assistance to help drivers in need. Discover more in our article, “Best Auto Insurance Companies for Roadside Assistance.”

What is the Liberty Mutual better car replacement coverage?

Liberty Mutual’s better car replacement coverage pays for a vehicle of equal or better value if your car is totaled in an accident, ensuring you receive a more recent model.

How does roadside assistance from Liberty Mutual work?

Additional roadside assistance, through Liberty Mutual on your auto insurance policy, is available for an extra premium added on. This would cover the more common roadside issues of breakdowns and flat tires.

What factors contribute to a Liberty Mutual rate increase?

Liberty Mutual may increase rates based on several factors, including changes in state regulations, increased claims costs, or a driver’s history of accidents or violations. Check out our ranking of the top providers: Cheap Auto Insurance After an Accident

What are Liberty Mutual claims reviews like?

The reviews regarding the claims made to Liberty Mutual vary: while there have been many customers who were able to report that the process was going through very positively, there have also been several complaints about the seriousness of customer service in the claim settlement process.

What is Liberty Mutual California auto insurance like?

Liberty Mutual does offer auto insurance in California, covering multiple coverages that meet the state’s requirements for insurance and a variety of discounts specific to California drivers.

Does Liberty Mutual offer SR-22 insurance?

Yes, Liberty Mutual provides SR-22 insurance, which is often required for high-risk drivers to verify they have the minimum amount of car insurance required by their state.

What is a Liberty Insurance driver?

A Liberty Insurance driver typically refers to someone who holds an auto insurance policy with Liberty Mutual. This term emphasizes the coverage and benefits provided to policyholders under their auto insurance plans.

How can I cancel renters insurance with Liberty Mutual?

You can cancel Liberty Mutual renters insurance by calling customer service at 1-800-290-8711 or by managing your policy online through their website. Note that you may be entitled to a refund for the used portion of your premium upon cancellation.

What is Liberty Mutual vehicle insurance?

Liberty Mutual vehicle insurance refers to the company’s insurance products that cover various types of auto insurance, protecting owners from financial losses due to accidents, damages, and other risks associated with vehicle ownership.

What does Liberty Mutual full coverage include?

Liberty Mutual full coverage includes liability, collision, and comprehensive insurance, providing extensive protection for your vehicle against accidents, theft, and other unforeseen events. Shop for the best auto insurance company by entering your ZIP code into our free quote tool below.

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Shawn Laib

Insurance and Finance Writer

Since graduating from the University of WA with a B.A. in English Literature, Shawn has been professionally writing in the spheres of entertainment, insurance, business, marketing, and politics. He is passionate about using his writing skills and insurance knowledge to educate the general population on everyday issues surrounding these misunderstood topics. His work has been published on SUPERJ...

Insurance and Finance Writer

Heidi Mertlich

Licensed Insurance Agent

Heidi works with top-rated insurance carriers to bring her clients the highest quality protection at the most competitive prices. She founded NoPhysicalTermLife.com, specializing in life insurance that doesn’t require a medical exam. Heidi is a regular contributor to several insurance websites, including FinanceBuzz.com, Insurist.com, and Forbes. As a parent herself, she understands the need ...

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Reviews
for Liberty Mutual Insurance

3.95 (3,607 reviews)
1
March 10, 2024

Doug Bauman

Liberty Mutual Insurance review

After being monitored by the Liberty Mutual “RightTrack” software for 90 days, I believe it’s seriously flawed! I had scores 89-95 the entire time, which equated to “Excellent” driving according to their definition. With no late driving and no fast acceleration events the entire 90 days, a few hard breaking events where drivers abruptly cut in front of me or a yellow light took it toll. What are you supposed to do, hit the drivers that...
After being monitored by the Liberty Mutual “RightTrack” software for 90 days, I believe it’s seriously flawed! I had scores 89-95 the entire time, which equated to “Excellent” driving according to their definition. With no late driving and no fast acceleration events the entire 90 days, a few hard breaking events where drivers abruptly cut in front of me or a yellow light took it toll. What are you supposed to do, hit the drivers that cut you off or run a yellow lights? After the 90 day BS, I got a $40 saving off my annual premium. Whoopee! Do yourself a HUGE favor and look for auto insurance elsewhere! This “RightTrack” program is a BIG scam!
1
February 6, 2024

Ca_Issacs

Trash company

Absolutely no communication between the company, and I regardless of them having me give them 3 separate means to communicate with me. Trash company.
1
September 25, 2023

Mikem72262

Liberty is an over charging company

I went to cancel my home and auto policies I have with Liberty cause I found other insurance companies have better rates for the same coverage. On both my policies the coverage is the same or better than I have now and the total cost is now going to be HALF of what I was paying with Liberty. When I called to cancel I was then told that Liberty charges a $150 charge to cancel my policy (no other company charges this that I have had). This is no wh...
I went to cancel my home and auto policies I have with Liberty cause I found other insurance companies have better rates for the same coverage. On both my policies the coverage is the same or better than I have now and the total cost is now going to be HALF of what I was paying with Liberty. When I called to cancel I was then told that Liberty charges a $150 charge to cancel my policy (no other company charges this that I have had). This is no where shown in the policy about this charge to cancel. JUST ANOTHER WAY LIBERTY IS SCREWING IT'S CUSTOMERS!!!! I would tell anybody looking for insurance to try other companies if you want a better price!!!! Customer service even will tell you the company has NEVER reduced it's prices.
1
September 12, 2023

Brian_B

Don't ever expect help if you need it.

My car was damaged (rear end) by someone with Liberty Mutual Insurance 108 days ago. I have continually left messages with the Liberty claims representative and can't even get a phone call back. I wouldn't recommend this company to anyone looking for any sort of customer service.
1
July 31, 2023

Jayden09_

NO SECOND CHANCES FOR LOYAL CUSTOMERS!!!

I wasn't able to pay my bill all at once so I called Liberty Mutual for more time. The woman I talked to told me that I would have 40 days to pay my balance and 2 weeks later I was sent a check for half of what I had paid. When I called to see why, the person I talked to said the woman had informed me of the wrong dates and that now to rewrite a policy I would have to pay for the whole year in advance. So when Liberty Mutuals employees give you t...
I wasn't able to pay my bill all at once so I called Liberty Mutual for more time. The woman I talked to told me that I would have 40 days to pay my balance and 2 weeks later I was sent a check for half of what I had paid. When I called to see why, the person I talked to said the woman had informed me of the wrong dates and that now to rewrite a policy I would have to pay for the whole year in advance. So when Liberty Mutuals employees give you the wrong information they punish you after being a loyal customer for 2 years. Most people can't afford to pay for a whole year of coverage right now.
1
June 16, 2023

Tucky

Paying my Auto Insurance in the rears?

I've been trying to find out HOW I BEGAN MY AUTO INSURANCE WITH Randy Watkins in Florence KY. I began a auto policy in 2021 . I recently found out that I have been paying a rearrange policy . I've found a better rate with a different company other than Liberty Mutual. I have as told by Randy Watkins that I got a better rate on auto insurance due to knowing a Guaranteed Rate sales person Myron Fears.im not sure How that worked. However, I can't f...
I've been trying to find out HOW I BEGAN MY AUTO INSURANCE WITH Randy Watkins in Florence KY. I began a auto policy in 2021 . I recently found out that I have been paying a rearrange policy . I've found a better rate with a different company other than Liberty Mutual. I have as told by Randy Watkins that I got a better rate on auto insurance due to knowing a Guaranteed Rate sales person Myron Fears.im not sure How that worked. However, I can't figure out how I started a policy and now that I'm no longer going to be with Liberty Mutual and I told Randy that I wanted to stop my auto payment. That's when I was told that when I requested to stop that I find that I will owe Liberty Mutual a rearage of $90+! He said I elected the pay date. I'm certain that when. I signed up I paid money up front to start the policy. I've asked him to find the original payment and havent gotten an answer. Who do you know that pays insurance in the rears??
1
May 18, 2023

Zzzzzzz6969

Run away become they will cancel you

After 2 years of having car insurance with this is Company. Liberty Mutual had decided to cancel my insurance with them. Just because an animal had gotten in my way of driving on the highway and unfortunately hit the animal. I don't understand why they had cancel my policy when the accident happened about 2 years ago. I don't recommend liberty Mutual at all for they will cancel you for no good reason and not giving a good reason. I payed my bill ...
After 2 years of having car insurance with this is Company. Liberty Mutual had decided to cancel my insurance with them. Just because an animal had gotten in my way of driving on the highway and unfortunately hit the animal. I don't understand why they had cancel my policy when the accident happened about 2 years ago. I don't recommend liberty Mutual at all for they will cancel you for no good reason and not giving a good reason. I payed my bill on time and my deduction for the accident. I did my share of the game. They don't play nice at all. They play people. Run!
2
April 20, 2023

NG1989

Appraisers short change customers

Beware of malpractice with this company. I had damage from another vehicle and took it to a certified body shop. Liberty mutual appraiser was a total pain to negotiate with. He essentially only approve 25% of the repairs necessary to retain my manufacturer warranty on a brand new vehicle. If you are looking for solid coverage of a nice car, maybe think twice because this insurance will short change you and they don’t care about customers. Appra...
Beware of malpractice with this company. I had damage from another vehicle and took it to a certified body shop. Liberty mutual appraiser was a total pain to negotiate with. He essentially only approve 25% of the repairs necessary to retain my manufacturer warranty on a brand new vehicle. If you are looking for solid coverage of a nice car, maybe think twice because this insurance will short change you and they don’t care about customers. Appraiser I had was unreasonable. I’m filing a complaint with the state.
1
March 28, 2023

M__Atif

Terrible Company when it comes to honor their liability

Terrible company when it comes to honor their liability for other automobilists. Their driver crossed right light, destroyed my vehicle and liberty mutual denied my claim. First, for months they did not respond our emails. Than I called and their agent [REDACTED NAME] Bechard asked me to email her the details of the accident. another two months passed and again, no response from her. I called again and she was like, let me check your email and sa...
Terrible company when it comes to honor their liability for other automobilists. Their driver crossed right light, destroyed my vehicle and liberty mutual denied my claim. First, for months they did not respond our emails. Than I called and their agent [REDACTED NAME] Bechard asked me to email her the details of the accident. another two months passed and again, no response from her. I called again and she was like, let me check your email and said, your claim is denied. She decided in few seconds after checking my email. In fact she never read my emails, just wanted to give me false hope. They could do investigation, they could read my emails, they could go through pictures but hey had already decided to deny my claim. They knew that I do not have a camera in my car or any witness. I am an Uber driver, I lost my car, and my job because of this accident. I had to borrow money from friends to purchase another car and I still owe money. Just because I cannot prove it, does not mean it did not happened. I could not do anything so just writing this review.
1
March 20, 2023

pstringer818_gmail_com

WARNING!

WARNING!!!! FIND ANOTHER INSURANCE COMPANY! Will gladly take your money but after 30+ years when we needed them, it has been a nightmare!!!!
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<h3>Liberty Mutual Auto Insurance Monthly Rates by Driving Record</h3>
<h3>Liberty Mutual Auto Insurance Monthly Rates by Driving Record</h3>