Hiscox Auto Insurance Review (2024)

When you think of popular insurance companies, Hiscox may not be the first one that comes to mind. That’s because Hiscox sells property and casualty insurance to niche members of the market: Private businesses and high net-worth individuals. But what about Hiscox auto insurance?

Though there are different types of auto insurance coverage, unfortunately,  there is no Hiscox car insurance for individuals. However, Hiscox does sell commercial auto insurance. We’ll go over what that means in a bit. We’ll also review how to file claims and get a quote from Hiscox. By the end of this guide, you’ll be a Hiscox expert.

If you’re interested in comparing auto insurance quotes now, you can enter your ZIP code into the quote box above before jumping into our Hiscox car insurance review.

What You Should Know About Hiscox

Hiscox is an international insurance provider that does business in 14 countries. Hiscox has offices in the E.U., the U.S., Asia, and Bermuda. The company’s primary headquarters are in New York City.

In the U.S., Hiscox insurance is available in every state and the District of Columbia.

The company’s insurance services vary depending on location. For example, even though Hiscox doesn’t offer private auto policies in the U.S., there is Hiscox auto coverage available in the U.K.

Does Hiscox have agents?

Yes, Hiscox has commercial agents and business insurance brokers. Hiscox’s agents can give general advice, or answer questions like:

• What is my Hiscox login?
• How do I make a payment?

Recently, as reported by Insurance Innovation Reporter (IIR), Hiscox partnered with Insurance Bee to launch InsuranceBee for Agents. The Insurance Bee and Hiscox program gives independent agents instant access to Hiscox’s policies, allowing them to provide you with fast, professional service when you need it most.

To get in touch with the Hiscox agency or purchase a business insurance policy, you can call the company phone number at 1-866-283-7545. This hotline is available Monday through Friday, 7 a.m. to 10 p.m. EST.

How do I file a claim with Hiscox?

There are many ways to file a claim with Hiscox if you have purchased a business insurance product with them. When filing a Hiscox claim, you can choose from these four options:

• File a claim online using Hiscox’s online claims form
• Mail a completed claims form to the following address: Claims Department, 520 Madison Avenue, 32nd Floor, New York, NY 10022
• Call Hiscox’s claims hotline at 1-866-424-8508
• Email Hiscox at [email protected]

However, you plan to file a claim through Hiscox, make sure to have your policy number on hand to ensure quality service and help speed up the claims process.

How do I get a quote from Hiscox?

Lastly, you’re probably wondering: What is this coverage going to cost? The easiest way to find out if Hiscox’s small business insurance fits your budget is to obtain an insurance quote from the company.

To get a Hiscox commercial insurance quote, all you have to do is visit the company’s website and enter your state of residence and profession into the quote box.

After you click “Get a Quote,” the quote box will recommend Hiscox insurance products based on your profession and ask for further information about you and your business. Hiscox gives you the option to pay for an insurance policy immediately after receiving your online quote.

If you’d prefer not to get an online quote, you can always call and talk to an agent about Hiscox business insurance and talk to them about the type of insurance you need; they can also help you get set up with a quote and get your policy started.

Who is Hiscox Insurance?

Hiscox was founded in 1901 as the Roberts agency, underwriting marine insurance for Lloyd’s of London. In 1946, Ralph Hiscox joined the agency, and it became Roberts and Hiscox.

Over the next few decades, Hiscox was shaped into what it is today by Ralph Hiscox and his son Robert. In 2005, the company opened a Bermuda office, and shortly after that changed its country of domicile (it’s legal home for business purposes) from the U.K. to Bermuda, rebranding once more as Hiscox Ltd.

As of 2020, the company has over 3,000 employees in 14 countries worldwide. Not only is Hiscox, a leading international insurance company, but it’s also one of the world’s leading small business insurance companies.

Hiscox Insurance Company Business Data

So, is Hiscox a good insurance company? Let’s take a look at some Hiscox insurance reviews. Hiscox home business insurance reviews are positive overall. However, the Better Business Bureau had a different approach. Hiscox customers have given the company a rating of one out of five stars on Better Business Bureau (BBB). Reviewers on BBB have reported the following incidents:

• Difficulty filing a claim
• Unexpected claim denials
• Poor and discriminatory customer service
• High premiums and deductibles

According to Glassdoor, Hiscox employees have reviewed the company more favorably. One former employee had this to say about their Hiscox career: “The senior leadership has [a] very clear mission and vision for the company, and it is well communicated.”

You can apply for Hiscox careers at https://www.hiscoxgroup.com/careers/

Hiscox Insurance Coverage Options

Many of you may be wondering: Is there such a thing as Hiscox car insurance? The answer is simple: No, private individuals cannot purchase Hiscox vehicle coverage. That means there are no personal Hiscox multi-car policies and no personal non-owner auto policies.

However, Hiscox has commercial auto insurance for businesses. This Hiscox car insurance review looks at the highlights of those policies.

Hiscox’s business auto insurance covers the cost of physical damage to owned, rented, or hired vehicles for business owners and their employees. Hiscox’s commercial auto coverage also provides auto-related medical coverage. Hiscox’s business auto policies are only available to businesses at this time.

Fleet insurance is a type of commercial auto coverage you might want to consider if you have a small business. Have a look at these sample rates.

Cost of Fleet Car Insurance

Auto insurance rates are cheaper per vehicle because you’ll need to insure three or more cars to be eligible for a fleet auto policy.

Hiscox also provides private vehicle coverage outside of the United States. Hiscox’s U.K. branch, for example, sells high-value auto policies, similar to classic car auto insurance. Also, Hiscox sells home and art insurance.

So, what does Hiscox vehicle insurance provide, if not individual auto coverage?

Hiscox insurance coverage includes property and casualty insurance to businesses and high net-worth individuals. Hiscox specializes in small business insurance. At Hiscox, this is called a Business Owners Policy, or BOP for short.

A Hiscox BOP provides several different types of insurance like:

• General, short-term, and professional liability insurance coverage
• Business owners policies
• Cyber security insurance
• Workers compensation insurance

These policies are available to a wide variety of industries, serving people in over 180 professions. Hiscox also insures against more rare perils like hacking, kidnapping, and satellite damage.

Frequently Asked Questions