secured lock Secured with SHA-256 Encryption

21st Century Auto Insurance Review for 2025 (See Prices & Policy Options)

21st Century Insurance, a member of the Farmers Insurance Group of Companies, offers auto coverage in California, with rates starting at $41 a month. Read this 21st Century auto insurance review for SR-22 filings for high-risk drivers needing proof of financial responsibility.

UPDATED: Feb 15, 2025Fact Checked

D. Gilson, PhD

Professor & Published Author

D. Gilson is a writer and author of essays, poetry, and scholarship that explore the relationship between popular culture, literature, sexuality, and memoir. His latest book is Jesus Freak, with Will Stockton, part of Bloomsbury’s 33 1/3 Series. His other books include I Will Say This Exactly One Time and Crush. His first chapbook, Catch & Release, won the 2012 Robin Becker Prize from S...

Professor & Published Author

Michelle Robbins

Licensed Insurance Agent

Michelle Robbins has been a licensed insurance agent for over 13 years. Her career began in the real estate industry, supporting local realtors with Title Insurance. After several years, Michelle shifted to real estate home warranty insurance, where she managed a territory of over 100 miles of real estate professionals. Later, Agent Robbins obtained more licensing and experience serving families a...

Licensed Insurance Agent

UPDATED: Feb 15, 2025

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident auto insurance decisions. Comparison shopping should be easy. We are not affiliated with any one auto insurance provider and cannot guarantee quotes from any single provider. Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Feb 15, 2025

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident auto insurance decisions. Comparison shopping should be easy. We are not affiliated with any one auto insurance provider and cannot guarantee quotes from any single provider. Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Feb 15, 2025Fact Checked
3.6
autoinsurance.org

Free Car Insurance Comparison

Compare Quotes From Top Companies and Save

secured lock Secured with SHA-256 Encryption

21st Century Auto Insurance

Average Monthly Rate For Good Drivers

$41

A.M. Best Rating:

A

Complaint Level:

Low

Pros

  • Competitive full coverage rates for California drivers
  • Includes complimentary roadside assistance for policyholders
  • Specializes in SR-22 filings for high-risk auto insurance

Cons

  • Limited availability outside of California state
  • Higher rates for liability-only insurance policies
[su_box title="Things to remember..." style="default"]
  • 21st Century Insurance offers car insurance options in California
  • 21st Century provides SR-22 insurance filings and specific coverage for classic vehicles
  • The company has an A+ rating with the Better Business Bureau
[/su_box] If you live in California and need car insurance, you may want to consider 21st Century Insurance. The company offers multiple options for car insurance coverage, allowing policyholders to customize their policies to feel safe and secure behind the wheel. If you live elsewhere and still need coverage, compare car insurance quotes from the best car insurance companies in your area. Comparing auto insurance quotes is a great way to find the coverage you need at a price that works for your budget.

Get a 21st Century auto insurance review for its SR-22 filing program, which specializes in high-risk drivers and offers state-required liability and full coverage policies.

21st Century Auto Insurance Rating

Rating Criteria21st Century Insurance TablePress Logo
Insurance Rating3.6
Business Reviews3.0
Claim Processing3.0
Company Reputation3.0
Coverage Availability4.6
Coverage Value3.2
Customer Satisfaction4.0
Digital Experience3.5
Discounts Available5.0
Insurance Cost3.9
Plan Personalization3.0
Policy Options2.8
Savings Potential4.3

Compare RatesStart Now →

It is a car insurance company that is only available to California drivers. Policyholders receive complimentary roadside assistance, but optional coverages like GAP and rideshare insurance are unavailable.

21st Century Auto Insurance Review

21st Century Insurance operates under the Toggle brand in California, which is a brand name of the Farmers Insurance Group of Companies.

Customers can also access discounts and the Refer a Good Friend program for rewards. To save on 21st-century auto insurance coverage, add your ZIP code to our free quote comparison tool.

Things to remember

  • 21st Century insurance reviews cover SR-22 filings
  • 21st Century only offers policies to California drivers
  • Policyholders get roadside help, but no GAP or rideshare

21st Century Auto Insurance Rates Compared to Industry Leaders

The table below highlights how 21st Century Insurance stacks up against leading competitors in minimum and full coverage costs. While its minimum coverage rate of $64 is higher than several providers like Geico ($43) and USAA ($32), it remains lower than Allstate ($87) and Liberty Mutual ($96).

21st Century Auto Insurance Monthly Rates vs. Top Competitors by Coverage Level

Insurance CompanyMinimum CoverageFull Coverage
21st Century Insurance TablePress Logo$64$159
Allstate TablePress Logo$87$228
American Family TablePress Logo$62$166
Farmers TablePress Logo$76$198
Geico TablePress Logo$43$114
Liberty Mutual TablePress Logo$96$248
Nationwide TablePress Logo$63$164
Progressive TablePress Logo$56$160
State Farm TablePress Logo$47$150
USAA TablePress Logo$32$84

Compare RatesStart Now →

For full coverage, 21st Century offers a $159 monthly rate, making it more affordable than Liberty Mutual ($248) and Allstate ($228) but pricier than State Farm ($150) and USAA ($84).

How Age and Gender Influence 21st Century Auto Insurance Rates

The table below illustrates how age and gender impact 21st Century Insurance premiums for both minimum and full coverage policies.

21st Century Auto Insurance Monthly Rates by Coverage Level, Age, & Gender

Age & GenderMinimum CoverageFull Coverage
16-Year-Old Female$213$486
16-Year-Old Male$213$497
18-Year-Old Female$162$358
18-Year-Old Male$183$404
25-Year-Old Female$53$132
25-Year-Old Male$55$138
30-Year-Old Female$49$123
30-Year-Old Male$51$128
45-Year-Old Female$45$112
45-Year-Old Male$45$111
60-Year-Old Female$41$100
60-Year-Old Male$43$104
65-Year-Old Female$44$110
65-Year-Old Male$44$109

Compare RatesStart Now →

Younger drivers, especially 16-year-olds, face the highest costs, exceeding $200 for minimum coverage. As age increases, monthly rates decline significantly, with 60-year-olds paying nearly 80% less than teenage drivers.

Read more: When to Buy More Than Minimum Auto Insurance

Free Auto Insurance Comparison

Enter your ZIP code below to view companies that have cheap auto insurance rates.

secured lock Secured with SHA-256 Encryption

How Driving History Impacts 21st Century Auto Insurance Rates

The table below demonstrates how violations and accidents affect monthly premiums for 21st Century Insurance.

Clean Driving Record Definition Card: 21st Century Auto Insurance Review

A clean driving record offers the lowest rates at $45 for minimum coverage and $111 for full coverage. A DUI raises full coverage costs to $190, making it the most expensive infraction, followed by accidents and tickets.

The table below compares how driving history affects auto insurance rates across major providers. A clean record in the 21st Century costs $111 per month, but a DUI spikes rates to $190.

21st Century Auto Insurance Monthly Rates by Provider & Driving Record

Insurance CompanyClean RecordOne TicketOne AccidentOne DUI
21st Century Insurance TablePress Logo$111$135$158$190
Allstate TablePress Logo$160$188$225$270
American Family TablePress Logo$117$136$176$194
Farmers TablePress Logo$139$173$198$193
Geico TablePress Logo$80$106$132$216
Liberty Mutual TablePress Logo$174$212$234$313
Nationwide TablePress Logo$115$137$161$237
Progressive TablePress Logo$105$140$186$140
State Farm TablePress Logo$86$96$102$112
USAA TablePress Logo$59$67$78$108

Compare RatesStart Now →

While Geico and State Farm offer lower rates for most violations, Liberty Mutual charges over $300 for high-risk drivers. Explore how high-risk auto insurance keeps coverage accessible for high-risk drivers.

Where 21st Century Excels and Falls Short

The table below divides the ratings of 21st Century Insurance from major agencies. J.D. Power rates it at 865/1,000, which shows that customer satisfaction is above average for their services. Moreover, A.M. Best has given them an A rating, which indicates good financial stability.

21st Century Business Insurance Ratings & Consumer Reviews

Agency21st Century Insurance TablePress Logo
J.D. Power TablePress LogoScore: 865 / 1,000
Above Avg. Satisfaction
Score: A+
Excellent Business Practices
Consumer Reports TablePress LogoScore: 72/100
Avg. Customer Satisfaction
Score: 2.85
More Complaints Than Avg.
A.M. BestScore: A
Excellent Financial Strength

Compare RatesStart Now →

However, Consumer Reports rates it 72/100, noting higher-than-average consumer complaints. Learn how the best auto insurance companies, according to consumer reports, stand out from competitors.

Comment
byu/Bennghazi from discussion
inInsurance

A Reddit user shared their experience with 21st Century Auto Insurance, noting a recent shift to the Toggle brand under Farmers Insurance. They expressed concerns over premium increases and the lack of phone support, stating they’ll stay for now but may switch if rates keep rising.

21st century insurance Insurance Coverage Options

21st Century doesn’t have as much coverage as other companies, but it offers proper liability auto insurance coverage and the option to build a full coverage auto insurance policy. Coverage options with 21st Century Insurance company include:

  • Bodily Injury Liability
  • Property Damage Liability
  • Collision Auto Insurance Coverage
  • Comprehensive Auto Insurance Coverage
  • Uninsured/Underinsured Motorist Coverage

Though 21st Century car insurance offers coverage to various client types, the company specializes in high-risk auto insurance coverage for individuals and offers SR-22 filings. So if you have a less-than-ideal driving record and need liability coverage, 21st Century may work well for you.

The company doesn’t offer other popular types of optional coverage, like rideshare insurance coverage or GAP insurance. However, the company offers complimentary roadside assistance to its policyholders. So, if you’re in the market for a robust policy, the 21st Century may not be the best fit. In addition to the options listed above, 21st Century also offers the following:

  • Roadside Assistance
  • Classic Car Insurance Coverage
  • Rental Car Reimbursement
  • SR-22 Filing and Coverage
  • Waiver of Collision Deductibles

Each option listed above is likely to make your auto insurance policy a bit more expensive, but you may find that the coverage helps you feel safe and allows you to have peace of mind when you are driving.

Free Auto Insurance Comparison

Enter your ZIP code below to view companies that have cheap auto insurance rates.

secured lock Secured with SHA-256 Encryption

21st century insurance Discounts Available

Depending on your unique situation, you may qualify for one or more auto insurance discounts with 21st Century auto insurance. Some of the discount options include:

21st Century Auto Insurance Discounts by Savings Potential

Discount Name21st Century Insurance TablePress Logo
Multi-Car30%
Good Driver20%
Superior Driver20%
Good Student15%
Anti-Theft Device15%
Paperless & Autopay10%
Defensive Driver8%
Vehicle Safety Features6%
Early Signing5%
Mature Driver2%

Compare RatesStart Now →

21st Century discounts can help policyholders save as much as 30% on their policies. In most cases, you’ll automatically receive a discount with 21st Century if you qualify.

Provider Screenshot: 21st Century Auto Insurance Review

However, if you want to ensure you get the best rates possible, you can speak to a representative with the company to inquire further.

What You Should Know About 21st Century Insurance

21st Century Insurance has an A+ rating with the Better Business Bureau (BBB). However, the BBB website also shows that 21st Century closed 25 complaints in the last three years.

Still, 21st Century has a one out of five-star rating on the BBB website, suggesting the company has room to improve customer service and satisfaction. Customer complaints range from hidden policy fees to poor claims handling.

This insurer specializes in high-risk drivers but lacks coverage options. For example, it doesn’t offer rideshare insurance for Uber or Lyft drivers.

Justin Wright Licensed Insurance Agent

21st Century had more than the expected number of complaints based on its size, and according to the National Association of Insurance Commissioners, the number of auto insurance complaints against 21st Century is significantly high when compared to some of the best auto insurance companies.

If you’re considering doing business with 21st Century Insurance, you may want to read some customer reviews online before purchasing a policy.

Discover more by reading our guide: Where to Buy Auto Insurance Online

Unlock the best 21st Century insurance quotes by entering your ZIP code into our free rate comparison tool.

Your Opinion Matters!

Rate your insurance provider and provide share feedback with shoppers just like you.

Frequently Asked Questions

What is Toggle by 21st Century Insurance?

Toggle by 21st Century Insurance is a digital insurance brand under Farmers Insurance. It offers policies with limited customer service access. Policies are primarily managed online, with no traditional call center support. Get the facts on policies and rates in this Farmers auto insurance review.

How can you contact 21st Century Insurance customer service?

You can reach 21st Century Insurance customer service through their online portal or by calling their support line during business hours. Assistance is available for policy changes, claims, and billing inquiries.

What is the phone number for 21st Century Insurance?

The phone number for 21st Century Insurance can be found on its official website or in policy documents. For immediate assistance, log into your account or use their online chat support. Use our free comparison tool to discover the best 21st Century auto insurance plans.

What is 21st Century Centennial Insurance Company?

21st Century Centennial Insurance Company is part of the 21st Century brand under Farmers Insurance and offers auto policies in select states. It primarily provides coverage for high-risk drivers and those needing SR-22 filings.

How do you log in to 21st Century Insurance?

You can log in to 21st Century Insurance through their official website by entering your policy credentials. This portal allows you to manage your policy, make payments, and file claims online. Understand how to file an auto insurance claim and what documents you need.

How does Liberty Mutual vs 21st Century compare for auto insurance?

Liberty Mutual vs 21st Century differ in coverage options and pricing, with Liberty Mutual offering more policy add-ons. 21st Century provides lower monthly rates in California but lacks nationwide availability.

What should you know about 21st Century vs Nationwide auto insurance?

Comparisons of 21st Century and Nationwide show that 21st Century is more affordable for high-risk drivers in California, while Nationwide offers broader coverage and discounts across multiple states.

How does 21st Century vs Allstate compare in pricing and coverage?

21st Century vs Allstate shows that Allstate provides more policy customization and nationwide availability. However, the 21st Century often has lower monthly rates for basic coverage in California.

Which provider is better, 21st Century or SafeAuto insurance?

Comparisons of 21st Century vs SafeAuto reveal that both cater to high-risk drivers. However, 21st Century has lower rates in California, while Safe Auto serves more states with flexible payment options. Learn about discounts and coverage in this SafeAuto auto insurance review.

How does 21st Century vs Amica compare in auto insurance?

21st Century vs Amica highlights that Amica is known for superior customer service and dividend policies, while 21st Century offers more affordable monthly rates for California drivers.

How does USAA vs 21st Century compare for auto insurance?

USAA vs 21st Century shows that USAA offers better customer satisfaction, military discounts, and nationwide coverage, while 21st Century provides lower monthly rates but is only available in California.

How does The General vs 21st Century compare for high-risk drivers?

The General vs 21st Century comparison shows both companies cater to high-risk drivers, but The General is available in more states, while 21st Century offers lower monthly rates in California.

What should you know about Esurance vs 21st Century?

Esurance vs 21st Century reveals that Esurance provides a fully digital experience with more policy options, while 21st Century focuses on affordable coverage for California drivers. Check out this Esurance auto insurance review to see if it meets your coverage needs.

What does 21st Century Insurance roadside assistance cover?

21st Century roadside assistance includes towing, battery jump-starts, flat tire changes, and lockout services for policyholders. This service is automatically included in most policies at no extra cost. Get personalized 21st Century auto insurance quotes by entering your ZIP code now.

Free Auto Insurance Comparison

Enter your ZIP code below to view companies that have cheap auto insurance rates.

secured lock Secured with SHA-256 Encryption

D. Gilson, PhD

Professor & Published Author

D. Gilson is a writer and author of essays, poetry, and scholarship that explore the relationship between popular culture, literature, sexuality, and memoir. His latest book is Jesus Freak, with Will Stockton, part of Bloomsbury’s 33 1/3 Series. His other books include I Will Say This Exactly One Time and Crush. His first chapbook, Catch & Release, won the 2012 Robin Becker Prize from S...

Professor & Published Author

Michelle Robbins

Licensed Insurance Agent

Michelle Robbins has been a licensed insurance agent for over 13 years. Her career began in the real estate industry, supporting local realtors with Title Insurance. After several years, Michelle shifted to real estate home warranty insurance, where she managed a territory of over 100 miles of real estate professionals. Later, Agent Robbins obtained more licensing and experience serving families a...

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Reviews
for 21st Century Insurance

3.71 (311 reviews)
0.5
April 5, 2024

Victor Burgos

21st century insurance review

Hello all if you are insured or if you are planning to get coverage by this company RUN AWAY!! This is the worst insurance company EVER.! My dad has been paying a policy for the past 25 years. About five months ago he was hit by, and uninsured motorist. His policy has coverage for uninsured motorist. And now that he needs to use the benefit they are refusing to pay for the damage. These people are liars. For that reason, we are taking a legal ...
Hello all if you are insured or if you are planning to get coverage by this company RUN AWAY!! This is the worst insurance company EVER.! My dad has been paying a policy for the past 25 years. About five months ago he was hit by, and uninsured motorist. His policy has coverage for uninsured motorist. And now that he needs to use the benefit they are refusing to pay for the damage. These people are liars. For that reason, we are taking a legal action!!
1
September 6, 2023

Crisssy_

Horrible insurance carrier

Horrible company. There is none picking up the calls in time of need. They keep billing but none is available to talk. Do not get this insurance or you will be left hanging.
1
June 16, 2023

Andie_Alcantar

Crapy n expensive

This insurance is horrible , good luck ever getting a representative, it takes hours n I'm not exaggerating 2 speak 2 some n majority of the time they hang up on u, been wth them 4 10 years, no tickets or accidents n every year it goes up $100 or more its time 2 go
1
April 6, 2023

BruP

Not Responsive at all.

I had 21st-century insurance for some time. Everything was great, up until about 3 years ago. Apparently, the company got sold to another Insurance company. Since I purchased my car, I've tried calling and sending numerous emails about changing my policy. I was on hold for almost an hour every time, and no one answered. I didn't receive a single response via email. I have been trying to reach them for months and there was no cancelation section ...
I had 21st-century insurance for some time. Everything was great, up until about 3 years ago. Apparently, the company got sold to another Insurance company. Since I purchased my car, I've tried calling and sending numerous emails about changing my policy. I was on hold for almost an hour every time, and no one answered. I didn't receive a single response via email. I have been trying to reach them for months and there was no cancelation section on their website. I finally got fed up and sent them a cancelation email and along with removing my auto-pay option. They got back to me imminently, approving my cancelation. This shows that they were not responsive when I was trying to change my policy for a cheaper rate, but ok w/ me canceling my plan after being a customer for more than +6 years. The moral of this review is that they are not responsive at all.
1
February 7, 2023

acalord

No the same company it was now that Farmers has taken it ove

Having been with 21st Century car insurance for over 4 years now it's not what it used to be as of when Farmers Insurance took it over. Claims are a joke and you will be cheated out of the worth of your car when it comes to payment for damages or loss. First you are no longer dealing with the good old folks from the real 21st century co. instead you are now forwarded to Farmers which has a terrible reputation, lousy staff and adjusters. I have be...
Having been with 21st Century car insurance for over 4 years now it's not what it used to be as of when Farmers Insurance took it over. Claims are a joke and you will be cheated out of the worth of your car when it comes to payment for damages or loss. First you are no longer dealing with the good old folks from the real 21st century co. instead you are now forwarded to Farmers which has a terrible reputation, lousy staff and adjusters. I have been appalled with the service. The only site has gone cheap and useless, most of the options don't work like changing a credit card for autopay. Resetting your password is a nightmare. forcing you to change your password is done without notice, they will make you try your password many time till you finally figure out they demand changing it and don't inform you. Calling to fix problems online they will charge you account $3 calling fee. Can you bevel that? Plus the robot call will ask so many useless questions wasting time then tell you no one is available and hang up. Its time to dump 21st century all Farmers did was take a good company over and destroy everything
5
December 15, 2020

hmegens1941

HM 21st Century review

I have been with this company since 2013. They were there to help me through a tough time when I had my accident. Service was superb.
2
August 25, 2020

naq71

No price matching/Nothing for loyal customers

This is a great company who has helped me every single time I’ve needed them. For that, 4.5 stars. However, this month I got a quote from AAA. I then back to 21st and they said they don’t price match so I changed insurances. I’m deeply disappointed and a bit saddened. I’ve had 21st.com for around 30 years, and in the time of COVID-19, they are willing to let a good customer go after 30 years of loyalty? Wow! I guess that’s ok with them...
This is a great company who has helped me every single time I’ve needed them. For that, 4.5 stars. However, this month I got a quote from AAA. I then back to 21st and they said they don’t price match so I changed insurances. I’m deeply disappointed and a bit saddened. I’ve had 21st.com for around 30 years, and in the time of COVID-19, they are willing to let a good customer go after 30 years of loyalty? Wow! I guess that’s ok with them because they had no care that I wanted to change companies after my insurance went up $100+. Yes, I added a new car, but even when I added a 2006 Lexus the price went up $100 then as well. My total was $414 per month, and that was low-medium coverage! I helped AAA will treat me as well, but I am so disappointed. 😢😤
1
December 13, 2019

Mometh bousso

21st Century Insurance review

This insurance not good never put your car there bad costumer service I have a accident and I was paying full coverage but they never pay me
2
December 9, 2019

spicy77

Incessant rate increase make 21st Century a poor choice.

In general this company is known for having the lowest rates in town but over the last five years I have noticed my rates going up over time. I have never had an accident and the company is supposed to reward you for this, but my rates keep going up. I am at the point that if I get another rate increase in the next six months, I am going to bail and go with another provider.
5
October 1, 2019

mikedupont

21s century company review

i actually enjoyed the experience but since i found a better alternative i canceled it, but it is really a good company they deserve their good reputation.
↑ Back to Top

Write a Review

Policy Type?

Please select a `Policy Type!`
(Min. 100 Characters)

Company Overall Rating

When you submit this review, you will be asked to sign in/up for to your https://www.autoinsurance.org account. If your account is not currently verified, we will send a verification email to the email on file for your account. Please select the verification button in that email. If you do not see the email in your inbox, please check your spam or junk folder. Your review cannot be reviewed and accepted until you complete this verification step.

Compare Quotes from Top Companies and Save

Enter your ZIP code below to view companies that have cheap auto insurance rates.

secured lock Secured with SHA-256 Encryption

<h3>21st Century Auto Insurance Monthly Rates by Driving Record</h3>
<h3>21st Century Auto Insurance Monthly Rates by Driving Record</h3>