Axa Auto Insurance Review for 2024 [Hidden Gem?]

Explore this Axa auto insurance review to discover various personalized coverage options, including auto, home, and life insurance.

With 24/7 claims support and over 4,000 agents across Canada, Axa ensures reliable assistance (For more information, read our “How to File an Auto Insurance Claim“).

Axa Auto Insurance Rating

Rating Criteria
Overall Score	3.5
Business Reviews	4.0
Claim Processing	4.0
Company Reputation	3.5
Coverage Availability	5.0
Coverage Value	3.7
Customer Satisfaction	2.5
Digital Experience	3.5
Discounts Available	1.3
Insurance Cost	3.1
Plan Personalization	3.5
Policy Options	3.5
Savings Potential	2.5

Connect with agents using Axa’s online tool or phone service, making your insurance experience seamless.

This review highlights Axa’s commitment to delivering customer-focused solutions tailored to your needs. Enter your ZIP code now for online auto insurance quotes in your area.

Key Axa Auto Insurance Rates Overview

The table below showcases Axa auto insurance monthly rates, broken down by coverage level, age, and gender. It compares minimum and full coverage options based on these factors, helping drivers better understand potential costs.

Axa Auto Insurance Monthly Rates by Coverage Level, Age, & Gender

In the body, the table reveals that younger drivers face significantly higher rates, with 16-year-old males paying the most for full coverage at $456 per month. As drivers age, rates decrease, with 45-year-old females seeing the lowest minimum coverage cost of $84.

Gender also plays a role, as males pay slightly more than females across all ages. The difference in cost between minimum and full coverage is also substantial, highlighting the importance of selecting the right coverage level based on your needs.

This section breaks down the monthly rates for Axa auto insurance based on different driving records. The table explains how driving history impacts minimum and total coverage premiums.

Read more: When to Buy More Than Minimum Auto Insurance

What You Should Know About Axa

Axa Insurance Company has three corporate offices – one in Quebec, Ontario, and British Columbia.

• The Quebec office is at 2020 University Street, Suite 700, in Montreal.
• The Ontario office is at 5700 Yonge Street, Suite 1400, North York.
• The British Columbia office is located at 999 Hastings West Street in Vancouver.

In addition, there are 11 regional offices throughout Canada, and, as mentioned previously, more than 4,000 individual agents and insurance brokers can assist customers. The Axa website has a convenient search tool where customers can enter their postal code, address, and nearest intersection or province to locate a nearby agent.

In addition, customers can call the toll-free number to contact an independent agent. The website also offers detailed driving directions and a map to all agent offices. See more details on how to get free online auto insurance quotes.

Axa Insurance Quotes

At this time, Axa Insurance does not offer online auto insurance quotes. Customers are encouraged to search for an agent close to their home or business by using the online search tool or calling the main toll-free number. Each agent can provide an auto insurance quote.

Axa Insurance Claims

Axa Insurance accepts claims 24 hours a day and seven days a week; however, it is impossible to file a claim online. Get detailed insights about how to dispute an auto insurance claim.

Customers are encouraged to contact their individual broker or agent in order to file a claim.

If the accident occurs after traditional business hours or the individual agent cannot be reached, Axa Insurance customers can call 1-800-268-8865. Axa does have information on the website detailing the information customers should have on hand before filing a claim, such as the policy number, details of the accident, and the drivers involved.

How Axa Ranks Among Providers

According to the Better Business Bureau, Axa Insurance Company is not accredited by the Better Business Bureau (BBB), although businesses have no obligation to seek or obtain accreditation.

Because of a lack of information on Axa Insurance Company, the Better Business Bureau has not assigned a rating. Axa Insurance is rated “A” (Excellent) by the A.M. Best Company. In addition, Axa Insurance has a long-term issuer credit rating of “a+.” Explore our review of “Where to Compare Auto Insurance Rates.”

Customer Satisfaction Insights for Axa

Axa auto insurance consistently receives strong ratings for its financial strength, customer satisfaction, and complaint handling. While customer feedback is mixed, the company maintains a solid reputation across multiple rating agencies.

Axa Auto Insurance Business Ratings & Consumer Reviews

Agency
	Score: 830/1000 Above Avg. Satisfaction
	Score: A- Excellent Business Practices
	Score: 78/100 Mixed Customer Feedback
	Score: 1.5 Avg. Complaints
	Score: A+ Excellent Financial Strength

Axa’s ratings reflect high financial security and areas where customer satisfaction could improve, particularly in service-related aspects. Despite some average complaint levels, Axa remains a reliable choice for many. Learn more by reading our guide about how to file a complaint against your auto insurance company.

Axa Auto Insurance: Strengths and Weaknesses

Axa Auto Insurance stands out for its broad range of products and strong financial ratings. With thousands of agents and brokers across Canada, customers can easily access personalized service.

• Broad Product Offering: With life, home, liability, and vehicle insurance, Axa can meet various needs.
• Robust Financial Grade: A.M. has given Axa an A+ grade. Best, demonstrating outstanding financial stability.
• Tailored Coverage: Axa lets clients customize their vehicle insurance plans to meet specific requirements.
• Broad Agent Network: Axa guarantees simple access to help with more than 4,000 agents and brokers across Canada.

These pros showcase Axa’s commitment to reliability and flexibility in coverage options, backed by a solid financial foundation.

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Despite Axa’s strengths, its service delivery has limitations, particularly regarding online functionalities and geographical coverage. These shortcomings may inconvenience customers seeking more modern or widespread solutions.

• No Online Quotations: Axa forces clients to get insurance quotations directly from an agent, which might need to be more convenient.
• Canada-Only Service: Only Canadian citizens are eligible for Axa’s insurance products; Americans are not.
• No Online Claim Filing: Policyholders must speak with an agent rather than submitting a claim online to begin the claims process.

While Axa excels in personalized service and financial security, the lack of online tools may deter those seeking more convenience.

Check out our guide: Can you view your auto insurance policy online?

Axa Insurance Coverage Highlights

Axa auto insurance is a dependable alternative for Canadian consumers since it offers a broad range of coverage options, a solid financial base, and individualized attention through its vast agent network. Learn more about the best auto insurance for drivers with a Canadian license.

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Those outside Canada or those looking for more digital convenience could find its narrow service area and lack of internet resources disadvantageous. Encumbered with a strong reputation for customer service and adaptable policies, Axa is a strong competitor in the insurance space.

If you want coverage to drive legally, enter your ZIP code below to compare cheap auto insurance quotes near you.