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Certainly Auto Insurance Review for 2025 (See How Much You Can Save)

Our Certainly auto insurance review shows it's a great option for drivers seeking affordable full coverage. Certainly car insurance rates start from $95 monthly, with a 100% online experience for the convenience of managing everything digitally. However, it's only available in AZ, IL, OH, TN, and WI.

UPDATED: Apr 10, 2025Fact Checked

Melanie Musson

Published Insurance Expert

Melanie Musson is the fourth generation in her family to work in the insurance industry. She grew up with insurance talk as part of her everyday conversation and has studied to gain an in-depth knowledge of state-specific car insurance laws and dynamics as well as a broad understanding of how insurance fits into every person’s life, from budgets to coverage levels. She also specializes in sustai...

Published Insurance Expert

Travis Thompson

Licensed Insurance Agent

Travis Thompson has been a licensed insurance agent for nearly five years. After obtaining his life and health insurance licenses, he began working for Symmetry Financial Group as a State Licensed Field Underwriter. In this position, he learned the coverage options and limits surrounding mortgage protection. He advised clients on the coverage needed to protect them in the event of a death, critica...

Licensed Insurance Agent

UPDATED: Apr 10, 2025

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident auto insurance decisions. Comparison shopping should be easy. We are not affiliated with any one auto insurance provider and cannot guarantee quotes from any single provider. Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Apr 10, 2025

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident auto insurance decisions. Comparison shopping should be easy. We are not affiliated with any one auto insurance provider and cannot guarantee quotes from any single provider. Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Apr 10, 2025Fact Checked

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Certainly

Monthly Rates

$95

A.M. Best Rating:

A-

Complaint Level:

Med

Pros

  • Easy online quotes and policy management
  • Affordable full coverage rates
  • Financially backed by Liberty Mutual

Cons

  • No phone support, only text or email
  • Lacks discounts for savings opportunities

Our Certainly auto insurance review found that it’s a great option for drivers who want quick online quotes and 24/7 claim support.

Certainly Auto Insurance Rating

Rating CriteriaCertainly Auto Insurance Review
Overall Score2.9
Business Reviews3.0
Claims Processing2.5
Company Reputation3.0
Coverage Availability2.1
Coverage Value2.7
Customer Satisfaction2.5
Digital Experience3.5
Discounts Available3.0
Insurance Cost3.2
Plan Personalization4.0
Policy Options2.2
Savings Potential3.1

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The company makes it easy to buy auto insurance online instantly, with customizable coverage starting at $95 per month. However, Certainly is only available in Arizona, Illinois, Ohio, Tennessee, and Wisconsin.

It also doesn’t offer specialty coverages like rideshare or gap insurance and lacks advertised discounts, so you might not get the savings or extras other insurers provide.

Things to Remember

  • Certainly earned a 2.9/5 rating for limited availability and discounts
  • Certainly auto insurance rates start at $95 monthly for minimum coverage
  • Certainly Insurance is currently only available in AZ, IL, OH, TN, and WI

Keep reading to learn more about Certainly Auto Insurance, including its coverage, costs, and key features. Then, use our free comparison tool to get free online auto insurance quotes.

Certainly Auto Insurance Rates

Certainly Insurance is underwritten by Liberty Mutual, so even though it’s a smaller company, it has the financial support of a big-name insurer. Many drivers agree that it’s affordable compared to other big providers. So, what is the average cost of Certainly car insurance? Here’s what you can expect to pay for coverage.

Certainly Auto Insurance Monthly Rates by Age, Gender, & Coverage Level

Age & GenderMinimum CoverageFull Coverage
16-Year-Old Female$290$390
16-Year-Old Male$320$420
18-Year-Old Female$260$360
18-Year-Old Male$291$391
25-Year-Old Female$135$215
25-Year-Old Male$155$235
30-Year-Old Female$115$195
30-Year-Old Male$125$205
45-Year-Old Female$105$175
45-Year-Old Male$110$185
60-Year-Old Female$95$165
60-Year-Old Male$100$172
65-Year-Old Female$103$170
65-Year-Old Male$105$180

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Certainly Auto Insurance Company could be a good option if you’re looking for affordable rates. The average monthly premium for full coverage is $215 for a 25-year-old female and $235 for a 25-year-old male. For minimum coverage, rates start at $95 for a 60-year-old female.

Auto insurance costs more for young drivers, so if you’re a teen, these rates might seem a bit high, but they’re still lower than the national average of $198 for full coverage and $107 for minimum coverage.

Your driving record also plays a big role in what you’ll pay. If you have a clean record, you’ll probably get a lower rate. But if you’ve had accidents, speeding tickets, or other traffic violations, your rates might be higher.

Accident and Traffic Violations Definition Card: certainly Auto insurance review

Take a look at the table below to see how much Certainly Auto Insurance adjusts rates based on your driving record.

The kind of violation and how recent it was can affect your rates, but even a small mistake can lead to higher costs.

With Certainly Auto Insurance, just one accident or violation could raise your rates by 20%.

Scott W. Johnson Licensed Insurance Agent

Certainly Auto Insurance is often more affordable than some competitors, but it never hurts to compare quotes. Shopping around can help you find the best deal for your situation.

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Certainly Auto Insurance Rates vs. The Competition

While Certainly Auto is known for competitive pricing, it’s important to see how its rates compare to those of other top insurers. Take a look at the table below to see how Certainly compares versus other insurance companies.

Certainly Auto Insurance Monthly Rates vs. Top Competitors by Coverage Level

Insurance CompanyMinimum CoverageFull Coverage
Auto-Owners: Certainly Auto Insurance Review$47$124
American Family: Certainly Auto Insurance Review$62$166
Certainly: Certainly Auto Insurance Review$82$132
Farmers: Certainly Auto Insurance Review$76$198
Geico: Certainly Auto Insurance Review$43$114
Nationwide: Certainly Auto Insurance Review$63$164
Progressive: Certainly Auto Insurance Review$56$150
State Farm: Certainly Auto Insurance Review$47$123
Travelers: Certainly Auto Insurance Review$53$248
USAA: Certainly Auto Insurance Review$32$84

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As you can see, Certainly insurance rates fall somewhere in the middle compared to those of its competitors. It’s not the cheapest, but it’s not the most expensive either. Travelers and Farmers are much higher for both minimum and full coverage.

Certainly Auto Insurance Full Coverage Monthly Rates vs. Top Competitors by Driving Record

Insurance CompanyClean Record One Ticket One Accident One DUI
Allstate TablePress Logo$142$164$190$235
American Family TablePress Logo$130$151$176$218
Certainly Auto Insurance Review$128$149$174$215
Farmers TablePress Logo$145$167$192$238
Geico TablePress Logo$125$145$168$220
Liberty Mutual TablePress Logo$148$172$198$245
Nationwide TablePress Logo$135$156$180$222
Progressive TablePress Logo$138$157$181$225
State Farm TablePress Logo$132$150$172$210
The Hartford TablePress Logo$140$162$187$232

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We recommend comparing quotes from multiple providers to make sure you’re not overpaying. Where can you compare online auto insurance companies? You can use a free comparison tool to get quotes from various insurers in just a few minutes.

Certainly Auto Insurance Policy Options

Arizona, Illinois, Ohio, Tennessee, and Wisconsin drivers can get essential coverage from Certainly. Check out the table below to see what types of coverage are available and how they protect you.

Certainly Auto Insurance Coverages

Coverage TypeDescription
LiabilityCovers injury and damage to others if you're at fault
CollisionPays for your car’s damage after a crash
ComprehensiveCovers theft, vandalism, and non-collision damage
Uninsured/UnderinsuredProtects you if hit by an uninsured driver
Medical Payments (MedPay)Covers medical bills for you and passengers
Personal Injury ProtectionPays for medical expenses and lost wages

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Certainly Auto Insurance is pretty straightforward, so some specialty coverages aren’t included. It doesn’t offer rideshare insurance, accident forgiveness, or Guaranteed Auto Protection (gap) insurance, which you can find with other companies.

Certainly may be good enough for basic coverage. But if you need more specialized coverage, you might have to check out other insurance providers. However, Certainly doesn’t just offer auto insurance — it’s got a few other coverage options, too.

  • Renters Insurance: Protects your belongings and covers additional risks like temporary living expenses and liability, with customizable options starting as low as $5/month.
  • Small Business Insurance: Provides General Liability coverage, with optional add-ons like business personal property and cyber coverage to tailor your policy to your business needs.
  • Workers’ Compensation Insurance: This covers employee injuries or illnesses on the job, offsets business costs from workplace accidents, and helps businesses stay compliant with state laws.

One of the great things about Certainly is that you can manage your policy online. So you can get a quote, file a claim, or update your coverage whenever you need to.

Certainly Auto Insurance Discounts

Certainly only offers a discount for drivers 55 and older who complete a defensive driving course. If that’s you, you’ll need to cancel your policy and start a new one to get the discount. Then, to let them know you’ve taken the course (Read More: How to Get a Defensive Driver Auto Insurance Discount).

If you’re not eligible for the defensive driving course discount, there are other ways to save. Check out this video for money-saving hacks that could help lower your car insurance bills.

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Reviews of Certainly Auto Insurance

Is Certainly car insurance legit? This is a common question, especially since Certainly is relatively new to the market. To help answer that, take a look at what the experts say about the company’s financial strength and overall business practices.

Certainly Insurance Ratings & Consumer Reviews

AgencyCertainly Auto Insurance Review
A.M. Best: Certainly Auto Insurance ReviewScore: A-
Good Financial Strength
BBB: Certainly Auto Insurance ReviewScore: B+
Satisfactory Business Practices
Consumer Reports: Certainly Auto Insurance ReviewScore: 68 / 100
Avg. Customer Satisfaction
J.D. Power: Certainly Auto Insurance ReviewScore: 763 / 1,000
Avg. Satisfaction
NAIC: Certainly Auto Insurance ReviewScore: 3.1
More Complaints Than Avg.

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Certainly insurance ratings from trusted agencies can tell you a lot about how it’s positioned to handle claims and more. An A- from A.M. Best means it’s financially stable to pay Certainly auto insurance claims. However, its BBB rating sits at a B+, which means there is room for improvement in business practices.

Read More: Where can I find unbiased reviews of auto insurance companies?

Customer feedback provides helpful insights into customers’ experiences with Certainly Auto Insurance. Customer satisfaction sits at 763 out of 1,000 on the J.D. Power index, which is about average. Consumer Reports gives Certainly a 68 out of 100, meaning it’s generally decent but has room for improvement.

While Certainly itself is still a newer option in the market, many of the comments about the company are tied to its parent company, Liberty Mutual, which has led to mixed reviews, as you can see in this Reddit thread.

Complaints often mention struggles with customer service or issues with Liberty Mutual’s claims process. However, since Certainly is still a relatively new player in the market, many customers are still figuring out what to expect from the service. You can read more about it in our Liberty Mutual Auto Insurance Review.

Despite the mixed reviews, it’s clear that some users appreciate Certainly Insurance’s digital-first approach. Keep in mind that as a new company, it’s still building its reputation, so opinions may shift over time as the service evolves.

Certainly Auto Insurance Pros and Cons

Here’s a look at the pros and cons to help you decide if it’s the right option for you. Certainly has some strong points, particularly if you’re someone who likes handling everything online.

  • 100% Online Experience: You can get a quote, customize your policy, and manage everything online without dealing with phone calls.
  • Affordable Full Coverage: Certainly’s full coverage auto insurance rates start at $95 per month, which is lower than many competitors.
  • Backed by Liberty Mutual: With Liberty Mutual backing Certainly, you get the reassurance of a stable, well-established company.

However, there are a few drawbacks to keep in mind before signing up. Certainly car insurance is only available in five states, and being a smaller company comes with other limitations:

  • No Phone Support: Customer service is only available through text or email, so you won’t be able to speak with someone over the phone.
  • No Discounts: Certainly doesn’t offer auto insurance discounts, so if you’re looking for savings based on things like safe driving, you might have to look elsewhere.

If you are looking to save money with auto insurance discounts, you might want to check out other options that give you more ways to lower your auto insurance rates.

Choosing Certainly as Your Auto Insurance Provider

Our Certainly auto insurance review found that it is a great choice for anyone who wants to manage their insurance completely online. You can get the coverage you need at a price that makes sense, especially if you live in one of the five states where they operate. If you’re all about digital convenience, Certainly Insurance is a pretty good fit.

Certainly Homepage: Certainly Auto Insurance Review

But it doesn’t offer as many extra coverage options or discounts as other companies. If you prefer speaking to someone on the phone for support, you’ll need to rely on text or email instead. If you need more hands-on service or just want more options, it’s worth shopping around to see what else is out there.

If you don’t live in one of the states where Certainly is available, you can still explore other options by checking out auto insurance rates by state. Enter your ZIP code into our free quote comparison tool to compare auto insurance companies in your area.

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Enter your ZIP code below to view companies that have cheap auto insurance rates.

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Frequently Asked Questions

What is Certainly auto insurance?

Certainly is an online-only auto insurance provider that takes a simple pricing approach. Though it’s a newer player in the industry, it’s backed by Liberty Mutual, one of the largest auto insurance companies in the United States.

Is Certainly a real insurance company?

Yes, Certainly is a real insurance provider.

Is Certainly the same as Liberty Mutual?

Not exactly. Although it certainly runs on its own as an online insurance provider, Liberty Mutual is the company behind it, handling the policies, claims, and making sure everything is financially secure.

Is Certainly a good car insurance company?

What makes good auto insurance companies good? It depends on what you’re looking for. Certainly is great if you want an easy, online experience and affordable full coverage rates. But it might not be the best fit if you like talking to an agent on the phone or want more discounts.

What is the average cost of Certainly auto insurance?

On average, Certainly auto insurance costs about $82 per month for minimum coverage and $132 per month for full coverage.

Does Certainly offer auto insurance discounts?

Certainly car insurance discounts are pretty limited. The main one available is for drivers 55 and older who complete a defensive driving course. If you qualify, you’ll need to cancel your current policy and start a new one to get the discount.

Read More: Why You Should Take a Defensive Driving Class

How do you file an auto insurance claim with Certainly?

Here’s how to file an auto insurance claim with Certainly:

  • Log in to your Certainly account
  • Go to the claims section
  • Fill out the claim form
  • Upload supporting documents
  • Submit the claim

If you need any help, Certainly’s customer support can guide you through it, though remember there’s no phone support, so you’ll be using text or email.

Who owns Certainly Insurance?

Certainly insurance is owned by Liberty Mutual.

Is Certainly auto insurance worth it?

Certainly car insurance might be worth it if you’re looking for an affordable, fully digital experience. It’s known for its low rates, especially for full coverage.

Who should get Certainly insurance?

Certainly car insurance is a good choice for drivers who want an affordable, flexible option that they can manage entirely online. It’s especially suited for people living in one of the five states where Certainly is available (Arizona, Illinois, Ohio, Tennessee, and Wisconsin). If you’re tech-savvy, prefer a simple, digital process, and don’t need a lot of discounts or specialty coverages, Certainly might be a great fit.

Is Certainly good at paying claims?

Because Certainly is relatively new, there aren’t as many customer reviews on claim satisfaction yet. If claim payment speed is your top priority, checking reviews or contacting Certainly directly to hear more about their specific claims handling might be helpful (Read More: Best Auto Insurance Companies for Paying Claims).

How can I contact Certainly auto insurance?

You can contact Certainly anytime through their contact form or by email. Here are the specific email addresses for support and claims:

They’ll respond to you within one business day. If you prefer texting, auto and renters customers can text billing or policy questions to the Certainly insurance phone number at 1-978-662-9780.

How do I get the proof of insurance card from Certainly?

To get your proof of insurance card from Certainly, you can access it easily through their online portal or mobile app. Once you’ve signed up for coverage, you should be able to download and print your proof directly. If you need a physical card, you can contact Certainly’s customer support through email or text, and they can send one to you. See our guide on how to get instant proof of their auto insurance policy online for more information.

How can I add another vehicle to my Certainly car insurance policy?

To add another vehicle to your Certainly car insurance policy, you can log into your account and update your policy details through the website (Learn More: Best Auto Insurance Companies for Multiple Vehicles).

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What states is Certainly Insurance in?

Certainly is only available in Arizona, Illinois, Ohio, Tennessee, and Wisconsin. If your state is not covered, you can find affordable auto insurance by entering your ZIP code in our quote tool.

Melanie Musson

Published Insurance Expert

Melanie Musson is the fourth generation in her family to work in the insurance industry. She grew up with insurance talk as part of her everyday conversation and has studied to gain an in-depth knowledge of state-specific car insurance laws and dynamics as well as a broad understanding of how insurance fits into every person’s life, from budgets to coverage levels. She also specializes in sustai...

Published Insurance Expert

Travis Thompson

Licensed Insurance Agent

Travis Thompson has been a licensed insurance agent for nearly five years. After obtaining his life and health insurance licenses, he began working for Symmetry Financial Group as a State Licensed Field Underwriter. In this position, he learned the coverage options and limits surrounding mortgage protection. He advised clients on the coverage needed to protect them in the event of a death, critica...

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Compare Quotes from Top Companies and Save

Enter your ZIP code below to view companies that have cheap auto insurance rates.

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<h3>Certainly Auto Insurance Monthly Rates by Driving Record</h3>
<h3>Certainly Auto Insurance Monthly Rates by Driving Record</h3>