CONNECT Auto Insurance Review for 2025 (Rates, Discounts, & Options)
In this CONNECT auto insurance review, we compare affordable rates that average as low as $90 monthly for safe drivers. CONNECT Insurance, owned by American Family, offers discounts for safe driving, students, multiple vehicles, and having a Costco membership. It's backed by AmFam's excellent A.M. Best rating.

Eric Stauffer
Licensed Insurance Agent
Eric Stauffer is an insurance agent and banker-turned-consumer advocate. His priority is educating individuals and families about the different types of insurance coverage. He is passionate about helping consumers find the best coverage for their budgets and personal needs. Eric is the CEO of C Street Media, a full-service marketing firm and the co-founder of ProperCents.com, a financial educat...
Licensed Insurance Agent
UPDATED: Apr 26, 2025
It’s all about you. We want to help you make the right coverage choices.
Advertiser Disclosure: We strive to help you make confident auto insurance decisions. Comparison shopping should be easy. We are not affiliated with any one auto insurance provider and cannot guarantee quotes from any single provider. Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.
Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.
UPDATED: Apr 26, 2025
It’s all about you. We want to help you make the right coverage choices.
Advertiser Disclosure: We strive to help you make confident auto insurance decisions. Comparison shopping should be easy. We are not affiliated with any one auto insurance provider and cannot guarantee quotes from any single provider. Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.
On This Page
CONNECT
Average Monthly Rate For Good Drivers
$90A.M. Best Rating:
AComplaint Level:
LowPros
- The company offers a simple and easy way to get a quote
- Competitive discounts are available
- Customer satisfaction is above-average
Cons
- Premiums can be high for younger drivers
- Policy updates can take longer than expected
Our CONNECT auto insurance review finds discounted rates but mixed customer service reviews, resulting in a 3.7/5 rating. Connect was formerly Ameriprise Auto & Home, but it is now part of the American Family Insurance Company.
CONNECT Auto Insurance Ratings
Rating Criteria | ![]() |
---|---|
Overall Score | 3.7 |
Business Reviews | 4.0 |
Claims Processing | 4.0 |
Company Reputation | 4.0 |
Coverage Availability | 4.9 |
Coverage Value | 3.4 |
Customer Satisfaction | 2.5 |
Digital Experience | 4.0 |
Discounts Available | 5.0 |
Insurance Cost | 3.3 |
Plan Personalization | 4.0 |
Policy Options | 2.5 |
Savings Potential | 3.8 |
Connect has an excellent A rating from A.M. Best, backed by American Family Insurance’s strong financial standing, and has a high reputation due to AmFam’s above-average customer service reviews. Learn more in our American Family Insurance review.
- CONNECT auto insurance rates start at $69 a month for minimum coverage
- Costco members get exclusive CONNECT insurance discounts
- CONNECT is part of the American Family Insurance brand
Drivers can pick full or basic plans and add extras like roadside assistance or gap insurance with CONNECT. Many customers get discounts for safe driving, good student grades, multiple cars, or bundling policies.
Does another provider near you have lower rates than CONNECT Insurance? Find out by entering your ZIP code into our free quote comparison tool.
How CONNECT Auto Insurance Rates Compare
If you’re shopping for car insurance and wondering how CONNECT stacks up, this quick comparison can help. For minimum coverage, Connect charges about $69 a month. That’s more than Geico or State Farm, which are on the cheaper side but still lower than what you’d pay with Liberty Mutual or Allstate.
CONNECT Auto Insurance Monthly Rates vs. Top Providers by Coverage Level
Insurance Company | Minimum Coverage | Full Coverage |
---|---|---|
$87 | $228 | |
$62 | $166 | |
![]() | $69 | $182 |
$76 | $198 | |
$43 | $114 | |
$96 | $248 | |
$63 | $164 | |
$56 | $150 | |
$47 | $123 | |
$53 | $141 |
When it comes to full coverage, CONNECT comes in at $182 monthly. Again, it’s somewhere in the middle — not the cheapest, but not the most expensive either. Compare American Family vs. Geico auto insurance to learn more.
If you’re looking for a solid option that won’t empty your wallet, CONNECT could be a good middle ground. It gives you decent coverage without the high price tag, and you can lower rates considerably with safe driving and Costco membership discounts.
CONNECT Auto Insurance Rates by Driver
CONNECT car insurance costs vary a lot, and age plays an important role. Young drivers often face steep premiums, which can be three to four times higher than those of older drivers. Lack of experience on the road is one of the primary reasons why young driver auto insurance costs more.
CONNECT Auto Insurance Monthly Rates by Age, Gender, & Coverage Level
Age & Gender | Minimum Coverage | Full Coverage |
---|---|---|
16-Year-Old Female | $320 | $500 |
16-Year-Old Male | $350 | $550 |
18-Year-Old Female | $300 | $470 |
18-Year-Old Male | $330 | $510 |
25-Year-Old Female | $140 | $250 |
25-Year-Old Male | $160 | $270 |
30-Year-Old Female | $120 | $230 |
30-Year-Old Male | $130 | $240 |
45-Year-Old Female | $100 | $200 |
45-Year-Old Male | $110 | $210 |
60-Year-Old Female | $90 | $180 |
60-Year-Old Male | $95 | $190 |
65-Year-Old Female | $85 | $170 |
65-Year-Old Male | $90 | $180 |
Your driving record also makes a big difference. Drivers with no accidents usually pay less, while those with accidents see costs jump nearly 45% above average.
The average CONNECT insurance rates with a clean record are $110 per month, but safe driving discounts and usage-based programs can drop these rates down to $90 a month, significantly less than the national average.
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Available CONNECT Auto Insurance Discounts
CONNECT by American Family offers several discounts to help lower your costs. They reward safe driving habits by giving discounts to drivers with clean records. You may get a multi-vehicle discount if you drive more than one car.
CONNECT Auto Insurance Discounts & Savings Potential
Discount | ![]() |
---|---|
Good Driver | 25% |
Multi-Policy | 23% |
Multi-Car | 14% |
Good Student | 10% |
Defensive Driver | 10% |
Vehicle Safety Features | 5% |
Low Mileage | 25% |
Usage-Based Insurance | 20% |
Loyalty | 5% |
Early Quote | 7% |
AutoPay/Paperless | 5% |
Paid-in-Full | 5% |
Young drivers might qualify for good student discounts if they keep their grades up. Military personnel can also take advantage of special pricing. Some discounts are available if you complete a defensive driving course. There is even a discount for policyholders who do not drive as many miles per year.
Compare your options online, and see how each discount can help lower your premium. This way, you can be confident that you are getting the best deal for your needs.
CONNECT Auto Insurance Policy Options & Add-Ons
CONNECT, formerly Ameriprise Auto & Home Insurance, offers a range of coverage. You can choose from any of these:
CONNECT Auto Insurance Coverage Options
Coverage Option | ![]() |
---|---|
Minimum Liability | Basic protection for damages |
Comprehensive | Covers non-collision damage |
Collision | Damages from vehicle crashes |
Personal Injury | Medical expenses for injuries |
Uninsured Motorist | Covers uninsured driver costs |
Roadside Assistance | Towing, fuel, flat tire help |
For drivers who have had recent violations or accidents, CONNECT files SR-22 auto insurance so you can stay on the road legally. Additionally, there are extra options, such as roadside assistance and rental reimbursement. These add-ons can make handling unexpected events easier.
Other Insurance from CONNECT
CONNECT offers more than just car insurance. If you own or rent a house, you can get homeowners insurance to help protect it. This includes coverage for things like fire, theft, or damage from storms. Renters insurance helps cover your belongings in case something bad happens, like a fire or a break-in. Condo insurance is also available.
You can save money by bundling your auto insurance with home or renters insurance. Plans can also include identity theft insurance. This helps you recover if someone steals your personal information and uses it to open accounts or make purchases.
CONNECT also has umbrella insurance. This type of policy gives extra coverage on top of your other insurance to extend policy limits in case of serious injuries or property damage.
CONNECT Insurance Reviews From Customers
These ratings show how the company performs in customer service, complaint handling, and financial strength. They help you see how CONNECT Auto compares to industry standards and what many drivers and experts think about their services.
CONNECT Auto Insurance Business Ratings & Consumer Reviews
Agency | ![]() |
---|---|
Score: 840 / 1,000 Avg. Satisfaction |
|
Score: A Good Business Practices |
|
Score: 69/100 Avg. Customer Feedback |
|
Score: 0.90 Fewer Complaints Than Avg. |
|
Score: A Excellent Financial Strength |
Many customers feel good about American Family’s CONNECT brand. They say the company makes it simple to get the coverage they need. Customers like the friendly support staff who answer questions clearly.
Anyone have experience with Connect Auto Insurance (American Family via Costco)?
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They appreciate how easy it is to get help after an accident and file a car insurance claim with CONNECT. Reviews show that customers enjoy having multiple options, and most drivers agree that the company listens to their concerns and works to resolve any issues quickly.
CONNECT Auto Insurance Pros and Cons
Before making a decision, it can be helpful to review the costs and benefits of CONNECT auto insurance. Many drivers have shared their experiences, and some good things stand out. Here are a few pros that people often mention:
- The company offers a simple and easy way to get a quote.
- Discounts are available that help lower your cost if you drive safely or have more than one car.
- Customers say the service is friendly, and claims are handled.
These little things can make a big difference when choosing an insurance company. It’s not just about the price — it’s how you’re treated when you need help. And from what people say, CONNECT does a pretty decent job at claims handling and customer service.
Of course, no company is perfect, and it’s good to know what might not work for you before you sign up. Here are a couple of things some drivers have pointed out about CONNECT car insurance:
- Premiums can be high for younger drivers or those with a less clean record.
- Some customers mention that changes to policies can take longer than expected.
These might not be deal breakers, but they’re worth considering. Every driver’s situation is different, so what’s a downside for one person might not matter much to someone else. It just helps to go in with your eyes open.
Read More: How to Check if an Auto Insurance Company Is Legitimate
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CONNECT by AmFam Auto Insurance Reviews
CONNECT Insurance gives you clear choices at fair prices. Our CONNECT auto insurance review found that it is available to drivers in 44 states and Washington, D.C. Monthly rates average $90 per month for good drivers, but it offers exclusive coverage and discounts to Costco members that can lower rates even more. Learn how to qualify in our Costco auto insurance review.
Is CONNECT a good brand? It’s backed by American Family Insurance, and many drivers appreciate its customer service and competitive discounts for safe driving, students, and multiple cars that help lower your costs. Enter your ZIP code to get a free quote and see if CONNECT works for you.
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Frequently Asked Questions
Who owns CONNECT auto insurance?
Who owns CONNECT? American Family Insurance, a well-known company in the United States, owns CONNECT auto insurance. If you’re curious, look up Costco CONNECT auto insurance reviews to see what members are saying. You can also search CONNECT auto insurance Costco to compare plan options.
Is CONNECT auto insurance cheaper than Geico?
Your exact rate depends on things like age, driving record, and where you live, so Geico can be cheaper for some drivers, especially those with tickets or past accidents. Compare quotes in our Geico insurance review.
Is CONNECT a good company?
Is CONNECT a good auto insurance company? Many people say it offers fair prices and helpful customer service. See which companies have the cheapest rates for you by entering your ZIP code in our free comparison tool.
Is CONNECT Insurance owned by Costco?
Does Costco own CONNECT insurance? CONNECT auto insurance is not owned by Costco. American Family Insurance owns it. Does Costco still offer car insurance? Yes, and members can get quotes and discounts through CONNECT.
Is CONNECT insurance through Costco good?
Yes, many drivers say it saves money, and it offers perks like roadside assistance. Learn where to compare online auto insurance companies to see if it’s the right company for you.
Is Costco auto insurance really cheaper?
Many Costco members say they save around $500 to $600 a year on auto insurance when they switch to CONNECT by AmFam Costco. On average, Costco’s full coverage rates come in about 10%–30% below national averages. However, your own savings will depend on things like your age and driving history.
How do I cancel my CONNECT auto insurance?
You can cancel by calling the CONNECT insurance phone number at 1‑888‑239‑9953 and giving your policy number and the date you’d like your coverage to end. Be sure to have a new policy in place before that date so you don’t have a coverage gap. Learn how to cancel insurance in our article on how to cancel auto insurance.
What is the CONNECT company?
CONNECT is an insurance company based in Madison, Wisconsin. It offers auto, home, condo, renters, umbrella, and specialty coverage. It works with partners like Costco to give members discounts and easy quotes.
Is CONNECT Insurance the same as American Family Insurance?
Is CONNECT Insurance part of American Family Insurance? Yes, it uses the name CONNECT, powered by American Family Insurance, and operates independently, primarily through partnerships like Costco. It does not use local agents, unlike American Family, so while they share the same parent company, their services and how they work with customers are different.
Is the CONNECT app safe?
Yes. The CONNECT app lets you log in with your fingerprint or face ID, so no one else can access your information. It also handles payments and your insurance information securely, following the developer’s data safety rules. Compare it to the best auto insurance apps to see how it stacks up.
What are the contact details and support options for CONNECT Insurance?
CONNECT, powered by American Family Insurance, is known for its helpful support. For questions, call 1-888-239-9953. You can also email or file a claim online. For roadside help, call 1-888-742-4572 anytime.
How long has CONNECT Insurance been in business?
CONNECT started on August 6, 2020, when American Family Insurance renamed its Ameriprise Auto & Home business as CONNECT. Where are the headquarters of CONNECT Insurance? It’s based at 6000 American Parkway, Madison, WI 53783.
Is CONNECT insurance reliable?
CONNECT Insurance has an A financial strength rating from A.M. Best and a stable outlook, which shows it can pay claims reliably. It also earned an above-average score in J.D. Power’s Auto Claims Satisfaction Study, but has a higher complaint index than average insurers.
Does CONNECT insurance cover rental cars?
Yes. CONNECT lets you add rental reimbursement to your auto policy. You can manage this benefit anytime by using the Costco CONNECT insurance login and checking your coverage online. If you’re also curious about home insurance, review some CONNECT home insurance reviews to see what members say.
Learn More: Types of Auto Insurance
Eric Stauffer
Licensed Insurance Agent
Eric Stauffer is an insurance agent and banker-turned-consumer advocate. His priority is educating individuals and families about the different types of insurance coverage. He is passionate about helping consumers find the best coverage for their budgets and personal needs. Eric is the CEO of C Street Media, a full-service marketing firm and the co-founder of ProperCents.com, a financial educat...
Licensed Insurance Agent
Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.