MetLife Auto Insurance Review (2024)

MetLife, short for Metropolitan Life Insurance Company, is one of the most well-known insurance companies in existence. Part of this is because everyone recognizes the insurance company’s well-known mascot, Snoopy.

The other reason is because of the company’s success at serving over 90 million customers in over 60 countries. MetLife serves its clients in the United States, Japan, Latin America, Asia-Pacific, Europe, and the Middle East.

MetLife has been in existence for over 140 years. The company began as a private insurer for soldiers and sailors during the Civil War protecting them against disabilities.

Before reading our MetLife car insurance review, compare auto insurance quotes online by entering your zip code now!

What You Should Know About Metlife, Inc.

MetLife Company Overview

MetLife Auto Insurance Company Availability

MetLife’s long-standing good reputation in the industry makes them a great prospect for your next auto insurance policy. MetLife auto insurance reviews reveal that the company serves all 50 states, including the Marshall Islands and the Virgin Islands.

That’s a plus for drivers who may be moving from one state to another and do not want to switch car insurance providers.

Additionally, drivers with a carrier whose coverage follows you throughout the 50 states and the listed island groupings can travel freely without much hassle.

It takes away some of the concerns for how a claim might be handled in another state.

Additionally, MetLife car insurance reviews have demonstrated that the company has substantial financial resources to consistently pay claims, according to various credit rating agencies.

They have consistent A-ratings. Customers are consistently satisfied with their claims experience as well.

Decoding Age-Specific Auto Insurance Rates: MetLife vs. Competitors

The comparison of monthly auto insurance rates by age is an essential exploration for those in search of the most economical coverage. This analysis delves into the distinctive rates offered by various insurance companies across diverse age groups, shedding light on how premiums transform with advancing age.

MetLife vs. Competitors: Monthly Auto Insurance Rates by Age

The monthly auto insurance rates for individuals at different ages, ranging from 16 to 60 years old, reveal a noteworthy fluctuation among insurance providers. For instance, at 16 years old, USAA offers the most affordable coverage at $425, while Liberty Mutual quotes $833.

As drivers mature, rates generally decrease, but the extent varies across companies. American Family consistently presents competitive rates across age groups, while Travelers tends to quote higher premiums, even for older drivers. This data serves as a comprehensive guide for individuals to navigate age-specific insurance costs and make informed decisions based on their unique needs and budget constraints.

MetLife Insurance Customer Service

When MetLife first began, their agents established a personal relationship with its clients. For example, agents called their clients at the same time every week.

According to MetLife insurance reviews, it has since expanded its coverage greatly and maintains a strong presence in the insurance industry with an A.M. Best rating of A+.

By giving customers this personal attention, the company was able to grow. Personal attention can still be obtained through MetLife’s local offices today.

MetLife also provides online customer service. Through the website, an insured can do the following:

• manage their account
• contact MetLife
• pay insurance bills
• change an address
• find claim information

Forms are also provided online which explain MetLife Insurance products in detail. You can also acquire a MetLife auto insurance quote online.

The website also contains a section on helpful hints such as ways to keep your car safe while traveling.

These tips include keeping at least one-quarter tank of gas in your vehicle at all times, never leaving valuables in your car, looking in the backseat upon entering the vehicle, and other recommendations that can protect your well being as you travel.

MetLife Auto Insurance Agents

MetLife Insurance has auto insurance agents which can be located online depending on the state you reside. Agents are also listed by region. You can contact an agent by visiting their office, calling them on the MetLife Insurance phone number, sending a fax, or email.

If you are only interested in getting a quote, the website permits you to get an instant quote by entering your zip code or by calling this MetLife car insurance number: 1-800-MET-AUTO.

MetLife offices are locally managed to provide the best customer service possible. Major locations are listed on the website, but the company’s headquarters is located within the former Pan Am building in midtown Manhattan at:

200 Park Avenue
New York, New York 10166

Starting a Career at MetLife

MetLife has received much recognition as an employer. They have been awarded with the following:

• “World’s Most Admired Company”
• “Top Company for Executive Women”
• “Top 50 Companies for Diversity”
• “Best Place to Launch a Career”
• “Best Company for Working Mothers”
• “Best Adoption-Friendly Workplace”

There is a multitude of career opportunities at MetLife. The website is extensive in the various employment opportunities available according to your skill or background.

Jobs can be searched as a professional or even as a student looking for an opportunity to work at MetLife.

Career paths and career guides are also available on the website to help you determine the best career fit for your personality and job skill.

MetLife Customer Reviews

The customer insurance reviews of MetLife vary greatly. It seems most customers begin quite happily with MetLife due to their good rates and discounts. Often, they incur a problem which changes their positive experience to one of negativity.

However, knowing their long history, strong ratings with all financial credit rating companies, huge client base and standing within the industry, MetLife must be doing right.

You can get online auto insurance quotes from active providers by taking your zip code into the free rates tool now!

Metlife, Inc. Insurance Coverage Options

Types of Policies Offered at MetLife Car Insurance

There are many options for a MetLife auto policy. The collision and comprehensive options take care of car accidents, theft, vandalism, fire, flood, and hail damage. This coverage also allows for new car replacement should you wreck your vehicle within one year of ownership or 15,000 miles.

Major parts are replaced due to the accident and are guaranteed as long as repairs are done through an approved facility.

Additional coverage, which is standard to MetLife Insurance, is also provided to its clients. For example, glass repairs are completed without any deductible being spent.

Identity protection coverage is provided at no additional cost, and uninsured and underinsured motorist coverage is also considered standard under a MetLife policy.

MetLife’s rental car insurance also covers the rental vehicle if you get in an accident while driving one.

The rental car insurance includes towing, decrease in market value of the rental, accident claims handling expenses, and rental income lost by the rental company during the vehicle’s repairs. However, this coverage is not permitted in North Carolina.

Personal Injury Protection is another benefit to MetLife policyholders. PIP covers medical services to the customer as needed.

MetLife Auto Insurance’s Additional Policy Features

MetLife Insurance provides additional policy features at an additional cost. These options include:

• Towing and roadside assistance
• Legal defense fees
• Direct billing to MetLife during use of a rental car due to your vehicle being repaired
• GAP coverage

GAP coverage covers the difference between what you owe on the car and what the car is worth if you are in an accident which deems your vehicle totaled.

MetLife Auto Insurance Discounts

As a MetLife policyholder, there are auto insurance discounts available that can help you save on your MetLife auto insurance rates if you meet the stated requirements. For example:

• You can receive a $50 credit towards your deductible every year you are accident-free, with a maximum of $250 for a lifetime.
• Completing a safe driving course can earn you up to a seven percent discount on your policy.
• Multi-policy discounts are another way to save money.
• If your household is claim and violation free for five years, MetLife offers an additional discount. The discounts to drivers vary by state but can be as much as 20 percent off of your policy.
• High school students who bring home excellent grades can receive a student discount of up to 15 percent on the policy.

How to File MetLife Auto Insurance Claims

You can call MetLife auto insurance to report your claim. Claims can be reported by calling MetLife’s 1-800-854-6011 number, 24 hours a day, seven days a week including major holidays.

Metlife, Inc. Insurance Rates Breakdown

How to Shop for the Best MetLife Auto Insurance Quotes

Start by naming your specific insurance needs. All states mandate a minimum amount of coverage. On top of that, if you are leasing or still paying off a car, the company or lender may have additional insurance requirements.

Make sure you are buying adequately to cover your assets.

It is important as the consumer to shop around for auto insurance coverage. Make sure to do your research ahead of time – don’t depend on the car insurance agent to do your homework for you!

Keep in mind that the type of vehicle you drive may be affecting your MetLife auto insurance quote. You might be surprised just how much the pricing differs among different vehicle classes and sizes.

Compare Rates When You Get a New Car

Most people assume that when they buy a newer car their insurance automatically will go through the roof. This is not necessarily the case.

In particular, people who trade in heavier vehicles that can translate into more fatalities and property damage for a smaller and safer vehicle can end up saving money.

When buying a new car, draw up a list of vehicles you are interested in and look at them from a practical standpoint. In other words, how much will it cost to insure each vehicle on your wish list?

This will remind you of just how costly a car may be long after the new car scent has faded.

In other words, you will see how much insurance you will be paying for the life of the new car. This can save you a lot of headache and hassle in the future.

Factors in Pricing Insurance for New Cars

Some factors that affect that price of the insurance for a new vehicle include:

• Safety Rating
• Security Rating
• Parts Pricing
• Price Tag

Achieving ideal safety ratings is one way to force insurance costs down. While a safer car will not necessarily stop accidents, it can reduce the degree of injuries and even prevent fatalities.

Security is another big factor in how much the premiums will cost with any insurer. If your car is on thieves’ hot list, then it is a target for being stolen.

If that happens, the car insurance carrier pays out a claim, which means that they are out money. As a result, they increase your insurance rates. They do charge you higher rates up front too, in anticipation of such theft, rather than waiting for your car to be stolen.

The cost of car parts also is a huge factor in insurance pricing. If your car is involved in an accident, your insurance carrier will have to pay out benefits to have it fixed.

These are expenses that your insurance company does not want to incentivize. 

If you have a rare and particularly pricey vehicle model, the parts required to repair the car may be expensive. Additionally, finding a specialized mechanic who can fix the car may be hugely expensive and a rarity too.

The initial selling price of the vehicle also impacts insurance rates. If the carrier has to replace your vehicle if, they will have to pay more to replace it with the same model.

Insurance pricing reflects all of these anticipated costs that the insurance company must take on in insuring your car.

Limiting Driver and Vehicle Costs

Have a teenager who is just learning to drive? Particularly in pricey states, you may want to hold off on putting them onto the household policy. Many parents check out insurance premiums for their teenager to have their own policy.

You can potentially save a lot of money just by separating a junior’s insurance from the rest of the household’s.

Other parents have found that their inexperienced drivers are too costly, even with discounts for good grades or defensive driving courses.

In those cases, parents and kids agree that maybe junior can wait on having insurance and a car until after college or until after the age of 21.

It’s been an increasing trend for parents in expensive states to hold back on giving their teens the keys and insurance to the family car.

However, most insurance carriers are becoming aware of this. In response, some have started to count your twenty-something as a new driver.

All families are different – this is why it is important to do your research ahead of time and shop around.

How Older Age Affects Pricing

For a long time, the elderly were valued for their long-held driving experience. This meant they paid lower rates for insurance. This is not the case anymore. In many cases, the cost of insurance for the aging population is increasing.

Again, the only way to prepare for this is to shop around and compare quotes.

Be aware of the actual amount of coverage that you need, and only buy sufficiently to cover yourself and your vehicle.

Consider downsizing your vehicle and comprehensive and collision coverage. Take advantage of low mileage driving, if you are among the many who do not drive more than a few thousand miles per year.

MetLife Auto is a long-time insurer with great credit ratings and high customer satisfaction. Always do your homework by comparing rates, especially in high-cost auto insurance states.

Make sure to research how well a company treats its clients to check their credentials.

Just because a company offers the lowest rate, does not mean they are the most reliable. Do your homework in advance and review ratings of auto insurance companies. Otherwise, the insurance carriers may be taking you for a ride.

Metlife, Inc. Discounts Available

As a MetLife policyholder, there are auto insurance discounts available if you meet the stated requirements. For example:

• You can receive a $50 credit towards your deductible every year you are accident-free, with a maximum of $250 for a lifetime.
• Completing a safe driving course can earn you up to a seven percent discount on your policy.
• Multi-policy discounts are another way to save money.
• If your household is claim and violation free for five years, MetLife offers an additional discount. The discounts to drivers vary by state but can be as much as 20 percent off of your policy.
• High school students who bring home excellent grades can receive a student discount of up to 15 percent on the policy.

How Metlife, Inc. Ranks Among Providers

While many people think of MetLife as a small insurance company, the company’s group actually has a very strong financial standing and plenty of assets to protect investors.

As of 2021, MetLife tops insurance companies by market share. 

For those that may be wondering, is MetLife going out of business? Not anytime soon. See more plan details about MetLife’s market share in the table below.

Top 10 Insurance Companies by Market Share

When a company controls a large portion of the market share, it proves that the company is financially stable, and will be able to close out claims regardless of if there is an economic dip or downturn. 

If you purchase an insurance policy through MetLife, you have the security that the company is economically responsible enough to follow through on claims service and policy pay-outs.

Navigating Credit Impact: MetLife’s Competitive Edge

Understanding how auto insurance rates vary based on credit scores is crucial for making informed decisions. In the following table, we compare the monthly auto insurance rates for individuals with good, fair, and poor credit across various insurance providers.

MetLife vs. Competitors: Monthly Auto Insurance Rates by Credit Score

MetLife stands out as a competitive option in the realm of auto insurance, particularly for individuals with good credit scores. With a monthly rate of $148 for those with good credit, MetLife offers a cost-effective solution compared to other major players in the market.

However, as credit scores decline, MetLife’s rates also adjust, aligning with industry standards. Individuals with fair credit can expect a monthly rate of $178, while those with poor credit face a rate of $291. It’s essential to note how MetLife’s rates compare to industry averages and its direct competitors to make an informed decision based on individual credit circumstances.