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NYCM Auto Insurance Review for 2025 (See Rates & Discounts Here)

NYCM auto insurance review reveals the company’s competitive pricing, offering policies as low as $95 per month for qualifying drivers. With a focus on customer satisfaction and comprehensive coverage, the high NYCM insurance rating underscores its reputation for reliability and value in the industry.

UPDATED: Feb 18, 2025Fact Checked

Laura Gunn

Insurance and Finance Writer

Laura Gunn is a former teacher who uses her passion for writing and learning to help others make the best decisions regarding finance and insurance. After stepping away from the classroom, Laura used her skills to write across many different industries including insurance, finance, real estate, home improvement, and healthcare.  Her experience in various industries has helped develop both her ...

Insurance and Finance Writer

Tracey L. Wells

Licensed Insurance Agent & Agency Owner

Tracey L. Wells is a licensed insurance agent and Farmers insurance agency owner with 23 years of experience. He is proud to be a local Farmers agent serving Grayson, Georgia and surrounding areas. With experience as both an underwriter and agent, he provides his customers with insight that others agents may not have. His agency offers all lines of insurance including home, life, auto, RV, busi...

Licensed Insurance Agent & Agency Owner

UPDATED: Feb 18, 2025

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident auto insurance decisions. Comparison shopping should be easy. We are not affiliated with any one auto insurance provider and cannot guarantee quotes from any single provider. Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Feb 18, 2025

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident auto insurance decisions. Comparison shopping should be easy. We are not affiliated with any one auto insurance provider and cannot guarantee quotes from any single provider. Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.

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UPDATED: Feb 18, 2025Fact Checked
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NYCM Insurance

Average Monthly Rate For Good Drivers

$95

A.M. Best Rating:

A

Complaint Level:

Low

Pros

  • NYCM has award-winning customer service
  • The Advantage Repair Program puts drivers in touch with NYCM’s network of authorized repair centers.

Cons

  • NYCM’s average rates are higher than the national average
  • NYCM only provides insurance policies to New York State.
[su_box title="Things to Remember" style="default”]
  • New York Central Mutual offers auto and property insurance to residents of New York
  • NYCM currently holds the title of J.D. Power’s best value and highest customer satisfaction for New York auto insurance
  • NYCM auto insurance rates are a little more expensive than the national average but cheaper than the state average
[/su_box] New York Central Mutual has been offering home and auto insurance for over 100 years. Coverage is only available to New York residents, but it’s an excellent option for drivers looking for cheap car insurance in NY. According to J.D. Power, NYCM Insurance has the best value and the highest customer satisfaction rating among New York auto insurance companies. Keep reading to compare NYCM rates and learn more about its coverage options.

This NYCM auto insurance review celebrates competitive pricing at NYCM Insurance Group alongside driver-concentrated perks.

NYCM Auto Insurance Review

With a monthly starting rate of $95, policyholders enjoy 24/7 claims service and a discount-in-safe-driver program, perfect for people with clean records.

NYCM Auto Insurance Rating

Rating Criteria
Overall Score3.5
Business Reviews4.0
Claims Processing3.4
Company Reputation4.0
Coverage Availability2.4
Coverage Value3.5
Customer Satisfaction1.9
Digital Experience4.0
Discounts Available4.3
Insurance Cost3.9
Plan Personalization4.0
Policy Options2.8
Savings Potential4.1

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NYCM Insurance offers incredible value and flexible payment plans, making it a strong choice for those seeking the best New York auto insurance. However, coverage is only available in select states, and their quotes are consistently compared with other providers to help customers find the best option.

Now compare affordable NYCM auto insurance options by entering your ZIP code into our free rates comparison tool.

Things to Remember

  • NYCM offers rates starting at $95 per month for New York drivers
  • New York Central car insurance provides safe driver discounts
  • NYCM Insurance Group boasts personalized claims handling

Coverage Cost of NYCM Auto Insurance

NYCM auto insurance rates can be determined by driving history, age, gender, and location. For example, a driver with a clean record may have an average monthly premium of $95, while younger drivers or those with previous accidents may pay more.

NYCM Auto Insurance Monthly Rates by Coverage Level, Age, & Gender

Age & GenderMinimum CoverageFull Coverage
16-Year-Old Female$528$561
16-Year-Old Male$630$669
18-Year-Old Female$228$300
18-Year-Old Male$247$325
25-Year-Old Female$117$150
25-Year-Old Male$122$156
30-Year-Old Female$95$123
30-Year-Old Male$95$123
45-Year-Old Female$95$123
45-Year-Old Male$95$123
60-Year-Old Female$95$123
60-Year-Old Male$95$123
65-Year-Old Female$95$123
65-Year-Old Male$95$123

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When comparing NYCM rates to national averages, the company offers competitive premiums for New York residents but may differ from national providers in other states.

The cost of the best NYC, New York auto insurance can vary depending on your ZIP code and local risk factors, helping drivers make informed decisions when choosing coverage.

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Nycm Insurance (New York Central Mutual) Insurance Coverage Options

NYCM offers the following types of auto insurance:

  • Liability auto insurance. Pays for property damage and bodily injury to others if you cause an accident.
  • Personal injury protection (PIP) coverage. It covers medical bills, rehabilitation costs, lost wages, and household care costs if you’re injured and unable to work after an accident.
  • MedPay. It covers medical bills and rehabilitation costs if you’re injured in an accident.
  • Uninsured motorist coverage (UIM). It helps cover injuries or property damage caused by another driver with no insurance, insufficient insurance, or a hit-and-run driver.
  • Collision auto insurance. Pays for damages to your vehicle after a covered accident or collision.
  • Comprehensive auto insurance. Pays for damages to your vehicle caused by falling objects, inclement weather, vandalism, fire, or theft.

Because New York is a no-fault insurance state, you must carry a minimum amount of PIP and UIM. Learn more about no-fault auto insurance and how it raises NY insurance rates.

NYCM Insurance Home Page Screenshot: NYCM Auto Insurance Review

On top of the standard coverage above, drivers can also buy these additional coverage options:

  • Basic Economic Loss, Optional (OBEL). You are entitled to an NYCM payout for loss of income if you were hurt in a no-fault accident. The typical upper limit is $2,000 monthly for 36 months. However, the $50,000 maximum payment can be used before the 36 months.
  • Supplemental uninsured motorist protection. The $25,000 per person and $50,000 per accident limits on New York’s uninsured motorist coverage are only valid within the state. Contact NY Mutual car insurance for supplemental uninsured motorist coverage for more information.
  • Rental car reimbursement. NYCM sells auto insurance for rental cars if your vehicle is damaged and undergoing repairs. The business collaborates with Hertz and Enterprise. Call NYCM customer service at 800-234-6926 to learn more.
  • Roadside assistance. NYCM offers roadside assistance coverage in three different tiers: Basic ($7 yearly), Choice ($10 annually), and Choice Plus ($15 annually). Although the tiers have varying restrictions, they offer locksmith services, flat tire repairs, battery jump starts, and emergency gasoline and liquid delivery.

If you add these coverages, your NYCM auto insurance rates will increase.

What You Should Know About Nycm Insurance

NYCM is a property and casualty insurance provider with over 800 employees based in the heart of New York. VanNess DeMar Robinson launched the business in 1899 and continues to offer the same exceptional security and service that NYCM Insurance was founded on more than a century ago.

NAIC Ratio Definition card: NYCM Auto Insurance Review

NYCM’s management, now in its fifth generation, brings an in-depth understanding of New Yorkers’ needs and lifestyles. With its expertise and commitment to customer satisfaction, NYCM is one of the best auto insurance options after a DUI in New York.

A.M. Best Rating

NYCM Insurance is a top option for NY drivers as it received an overall “A” rating from A.M. Best.

Due to its lengthy history, broad product offering, and cooperation with independent insurance agents, NYCM Insurance has developed a strong reputation as a dependable and stable insurance provider.

Complaint Level

Of the top New York insurance giants, NYCM has the lowest NAIC ratio, at 0.32. The low number means fewer customer complaints.

Nycm Insurance Insurance Rates Breakdown

New York auto insurance rates are more expensive than average, at $250 per month. Fortunately, for a 40-year-old driver with a clean driving record, the average cost to insure with NYCM is around $225 monthly.

At $250 per month, NYCM auto insurance provides competitive rates, making it a smart option for budget-focused drivers seeking reliable coverage. Comparing these rates with other providers can help you make the most cost-effective decision for your needs.

Dani Best Licensed Insurance Producer

This is more expensive than the national monthly average of $140 but cheaper than other companies in New York. For a driver with a speeding ticket conviction or at-fault accident, NYCM rates still exceed the national average by around 40% and 10%, respectively.

NYCM tends to price younger drivers added to an existing policy at 40% cheaper than the national average.

NYCM Rates Breakdown

Here’s how New York Central Mutual car insurance compares to its competitors:

Auto Insurance Monthly Rates by Provider & Coverage Level

Insurance CompanyMinimum CoverageFull Coverage
Allstate: Where to Compare Auto Insurance Rates$87$228
American Family: Where to Compare Auto Insurance Rates$62$166
Farmers: Where to Compare Auto Insurance Rates$76$198
Geico: Where to Compare Auto Insurance Rates$43$114
Liberty Mutual: Where to Compare Auto Insurance Rates$96$248
Nationwide: Where to Compare Auto Insurance Rates$63$164
Progressive: Where to Compare Auto Insurance Rates$56$150
State Farm: Where to Compare Auto Insurance Rates$47$123
Travelers: Where to Compare Auto Insurance Rates$53$141
U.S. Average$61$165

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As you can see, GEICO, State Farm, and Allstate edge out NYCM on price alone. However, NYCM has much higher customer satisfaction.

Nycm Insurance (New York Central Mutual) Discounts Available

NYCM offers customers extensive auto insurance discounts. Some examples include:

  • Electronic Funds (EFT) Discount and Auto-Pay. Customers who pay with an automatic withdrawal from a chosen checking, savings, or credit card account may be eligible for up to a 2.5% electronic funds (EFT) discount, also known as an auto-pay discount.
  • Driver Education Discount. Drivers under 21 who successfully complete a driver education course are eligible for the appropriate driving training discount.
  • Student-Away-at-School Discount. This discount is available for students aged 24 or younger who are away at school at least 100 miles from where the vehicle is customarily garaged and don’t use it regularly.
  • Accident Prevention and Defensive Driving. Earn a 10% discount after completing a course, which can be taken online at your own pace.
  • Airbag/Automatic Passive Restraint. If your car has motorized safety belts and one or more airbags, you can save up to 30% on MedPay and Personal Injury Protection (PIP).
  • Daytime Running Lamps. Earn up to 3% for this safety feature.
  • Anti-Theft Systems. Earn up to 25% off for alarms, passive and active disabling devices, tracking transponders, and etched VIN in car windows.
  • Coupler/Combination Discount. You can combine your renters or home insurance with your auto company to save as much as 20%.
  • Home Ownership Discount. Earn 2.5% off for owning a home, mobile home, or condo.
  • New Vehicle. Earn up to 30% off for a newly titled vehicle on an auto policy.
  • Senior Discount. Policyholders 65 and older can earn up to 5% for having NYCM insurance for over five years.
  • Good Student Discount. Students with transcripts proving a “B” average or higher may be eligible for a 10% discount.
  • Paid-in-Full Discount. Earn up to 10% to pay your balance ahead of time.

Find out how many NYCM auto insurance discounts you qualify for to determine if the amount results in overall savings vs. the competition.

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Business Reviews of NYCM Auto Insurance

NYCM Insurance has highly rated grades from various agencies. Generally, good ratings mean it is stable, financially sound, and of higher standing. It has a rating of 3.5 from J.D. Power, which states that customers are satisfied with the company’s services. BBBS gives it an A+, standing for excellent business practices. A.M. Best assigned it an “A” rating for its strong financial stability.

NYCM Auto Insurance Ratings & Consumer Reviews

Agency
A.M. Best: NYCM Auto Insurance ReviewScore: A
Excellent Financial Strength
BBB: Answer NYCM  Insurance ReviewScore: A+
Excellent Business Practices
Consumer Reports: NYCM Auto Insurance ReviewNot Available
J.D. Power:NYCM Auto Insurance ReviewScore: Score: 842 / 1,000
Avg. Satisfaction
NAIC: NYCM  Auto Insurance ReviewNot Available

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These ratings strengthen NYCM’s credibility as a reliable auto insurance provider. Its performance well in financial strength and customer service has made it one of the best competitive options. NYCM offers several types of auto insurance, including liability coverage, collision insurance, comprehensive coverage, uninsured/underinsured motorist protection, and personal injury protection.

Pros and Cons of NYCM Auto Insurance

Pros:

  • Affordable Rates: Group averages between $250 for a clean record holder.
  • Diverse Discounts: Bundling policies and maintaining a good driving record will save the day.
  • Financial Stability: A rating from A.M. Best is an A, which denotes excellent reliability.

Cons:

  • Limited Availability: New York state citizens are the only people who get this coverage.
  • Average Ratings: 3.5 starts on J.D. Power indicates room for services to rise. Delve into the specifics in our article “Best Auto Insurance Discounts.”

How Nycm Insurance Ranks Among Providers

Going off the price, NYCM is more expensive than most competitors. However, it boasts a phenomenal customer satisfaction rating, which may matter more to some consumers, according to NYCM insurance reviews.

NYCM Car Insurance Reviews

NYCM Auto Insurance is well-regarded for its commitment to providing quality insurance solutions tailored to New York residents. With a long history from 1899, NYCM (New York Central Mutual) has built a solid reputation for reliability and customer satisfaction. Numerous reviews highlight NYCM’s efficient customer service and competitive pricing, positioning it as a strong choice for New Yorkers seeking comprehensive auto insurance coverage.

New York Central Mutual Reviews and Ratings From Agencies

As an established insurance entity, NYCM has garnered respect in the insurance community, evidenced by its positive ratings from various agencies.

NYCM Experience/Bodily Injury Claim
byu/Anaksunamun23 inInsurance

An “A” rating from A.M. Best affirms the company’s financial stability and assures policyholders of its capability to handle claims effectively. Customers often note NYCM’s responsive customer service and the ease of the claims process, making it a trustworthy provider. Cheap, no-fault auto insurance also provides reliable coverage options that align with customers’ financial strength.

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NYCM Is a Reliable Insurance Company

Evaluating NYCM’s performance and customer feedback, it’s clear that the company offers competitive options for the cheapest SR-22 insurance in New York. Its focus on local needs and extensive history in the state enables it to provide policies tailored to the unique aspects of living and driving in New York.

This local expertise contributes to NYCM’s reputation as a reliable insurer. To find affordable NYCM auto insurance, enter your ZIP code into our free comparison tool today.

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Frequently Asked Questions

What is the typical turnaround time for claims at NYCM Insurance?

NYCM Insurance customers can file a claim by phone at any time. The company also offers an excellent service that allows customers to select a convenient time for a callback after submitting a claim. New York Central Mutual Insurance reviews praise the company’s reliable customer support and quick response times, reinforcing its strong reputation.

How accessible is customer assistance at NYCM Insurance?

NYCM Insurance’s claims and customer care departments are available 24/7. The company’s strong social media presence on platforms like Facebook, Twitter, and LinkedIn helps customers connect more efficiently. New York Central insurance reviews frequently praise these communication options for their responsiveness and reliability.

What is the claims procedure at NYCM Insurance?

NYCM customers can submit claims anytime through various convenient methods. While the carrier’s website offers guidance on registering a claim, it does not provide specific details about the claims handling process, which is essential when learning how to check your auto insurance claims history.

Does NYCM Insurance deliver a user-friendly experience for customers?

Thanks to NYCM Insurance’s strong social media presence, NYCM Insurance provides an excellent, user-friendly experience overall. It offers several cutting-edge customer care choices, including online tools for finding an agent and getting a quote and 24/7 customer support hours. The carrier collaborates with independent insurance brokers to give its clients the best service possible.

What is NYCM Auto Insurance?

NYCM Auto Insurance is an insurance company that provides auto insurance coverage to individuals and families. It primarily operates in New York State and caters to the insurance needs of residents in that region.

Is NYCM Auto Insurance a reputable company?

NYCM auto insurance is generally considered a reputable company and is often listed among the best auto insurance companies for paying claims. Serving customers in New York State for several years, they have earned a solid reputation in the industry. Research customer reviews for more insight into their claims process and service quality.

What types of coverage does NYCM Auto Insurance offer?

NYCM Auto Insurance offers various types of auto insurance coverage, including liability coverage, collision coverage, comprehensive coverage, uninsured/underinsured motorist coverage, and medical payments coverage. They also provide optional coverage options and endorsements that you can choose to customize your policy further.

How can I get a quote from NYCM Auto Insurance?

To obtain a quote from NYCM Auto Insurance, visit their official website or contact customer service directly. On their website, you may find a quote form where you can provide the necessary information about your vehicle, driving history, and coverage requirements to receive an estimate. Alternatively, you can call their customer service department for assistance.

How is NYCM Auto Insurance customer service?

NYCM Auto Insurance aims to provide strong customer service with a responsive team that effectively handles inquiries, concerns, and claims. However, experiences can vary, so it’s helpful to read reviews and evaluate how their service compares to other auto insurance companies with the best customer service before deciding.

Who owns NYCM?

NYCM, or New York Central Mutual Insurance, operates as a mutual insurance company, meaning it is owned by its policyholders rather than private investors or shareholders.

What states does NYCM cover?

NYCM provides insurance exclusively to residents of New York State, tailoring its products and services to meet the specific needs and legal requirements of New Yorkers.

Can I manage my NYCM Auto Insurance policy online?

Yes, NYCM Auto Insurance does offer online access to auto insurance policies. You can check your policy information, pay a bill, view documents, and update your information through the website or mobile app. This self-service will have complete control over your policy at your convenience.

What is NYCM Insurance Company’s revenue?

The specific revenue details for NYCM Insurance Company can vary year by year. You should refer to the company’s annual financial reports or industry financial databases for the most accurate and up-to-date economic data.

Start your search for affordable NYCM auto insurance by entering your ZIP code using our free quote comparison tool.

Who is the CEO of NYCM?

NYCM’s CEO can change over time. For the most current information on the company’s leadership, please visit the NYCM official website or consult the latest corporate announcements.

Who owns New York Central Mutual Insurance?

Like NYCM, New York Central Mutual Insurance is a mutual insurance company owned by its policyholders. For additional insights, refer to our “Best Auto Insurance Companies That Pay Dividends to Policyholders.”

What is the phone number for NYCM billing?

The phone number for NYCM billing inquiries is typically available on your billing statement or by visiting NYCM’s official website. You can also call their general customer service number for billing queries.

What does NYCM insurance stand for?

NYCM stands for New York Central Mutual. The company was established to provide insurance solutions tailored to New York State residents, encompassing various coverage, including auto and home insurance.

Is NYCM car insurance good for drivers seeking affordable coverage?

NYCM car insurance is an excellent choice for New York drivers seeking competitive rates and localized services. Its monthly rate of $250 makes it suitable for budget-minded drivers looking for affordable yet reliable insurance. One secures the best deal, though, where to compare the quotes. Its reputation in claims handling and customized policies make it suitable.

What are the most common NYCM complaints from policyholders?

The most common complaints about NYCM include occasional delays in claims processing and limited availability of discounts compared to larger insurers. However, many policyholders praise the company’s focus on personalized customer service and local expertise, which offset some of these concerns.

Where Can I Find Detailed New York Central Mutual Fire Insurance Company Reviews?

You can find detailed reviews of New York Central Mutual Fire Insurance Company on trusted platforms such as J.D. Power, BBB, and Consumer Reports. These sources emphasize the strengths of New York Central Mutual auto insurance, including customer satisfaction and its localized focus on New York residents.

What Makes the New York Central Mutual Fire Insurance Company Unique?

The New York Central Mutual Fire Insurance Company stands out for its deep roots in New York. It has a history of providing personalized service tailored to local needs. NYCM Insurance Group and NY Century Mutual Fire Insurance further emphasize community-driven policies and competitive rates, making them trusted names among New York drivers and homeowners. Gain a deeper understanding through our article “How Auto Insurance Competition Helps Customers Get Lower Rates.”

How Do NYCM Insurance Edmeston Office Reviews Reflect Their Customer Service?

Reviews of NYCM Insurance’s Edmeston office often highlight exceptional customer service, with many praising the knowledgeable staff and quick response times. This office serves as a key hub for handling local insurance needs efficiently.

How Do I Obtain an Accurate NYCM Car Insurance Quote?

To obtain an accurate NYCM car insurance quote, visit their official website or contact a local NYCM agent. Providing details such as your driving history, vehicle information, and ZIP code ensures the quote reflects your specific needs.

What Are the Standout Features of NYCM Home Insurance Policies?

NYCM home insurance policies offer specialized coverage for New York residents, including protection against common regional risks like severe winter storms. Competitive pricing and excellent claims handling further enhance the appeal of these policies. For further details, consult our article, “Can health insurance cause a denied auto insurance claim.”

How Do New York Automobile Insurance Plan Reviews Evaluate Its Coverage Options?

Reviews of the New York Automobile Insurance Plan (NYAIP) often praise it as a vital option for high-risk drivers in New York who struggle to secure traditional insurance. However, the higher premiums associated with this plan are a common drawback.

How Does New York Central Insurance Compare to Other Insurers in the State?

New York Central Insurance is frequently compared favorably to other insurers in the state due to its personalized service, local expertise, and competitive rates. While it may lack some nationwide discounts, its focus on New York residents makes it a reliable choice.

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Laura Gunn

Insurance and Finance Writer

Laura Gunn is a former teacher who uses her passion for writing and learning to help others make the best decisions regarding finance and insurance. After stepping away from the classroom, Laura used her skills to write across many different industries including insurance, finance, real estate, home improvement, and healthcare.  Her experience in various industries has helped develop both her ...

Insurance and Finance Writer

Tracey L. Wells

Licensed Insurance Agent & Agency Owner

Tracey L. Wells is a licensed insurance agent and Farmers insurance agency owner with 23 years of experience. He is proud to be a local Farmers agent serving Grayson, Georgia and surrounding areas. With experience as both an underwriter and agent, he provides his customers with insight that others agents may not have. His agency offers all lines of insurance including home, life, auto, RV, busi...

Licensed Insurance Agent & Agency Owner

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Reviews
for NYCM Insurance (New York Central Mutual)

3.71 (142 reviews)
5
November 1, 2022

jaahrens

EASY no fuss auto claim and repair!

My husband ran into a parked car and caused damage to both cars. I called NYCM and their entire process from start to finish was smooth, painless, quick and very friendly. I can't say enough good things about the whole thing. We took our own damage photos thru an app on the phone, had a rental car and got our repairs completed in under a week.
2
October 24, 2022

M1157

Lousy customer service

This company is the worst! Their customer service is a joke. You we'll spend more time on hold than you were will talking to a person. I have a claim in and they cannot get parts for the car (we are in a serious parts shortage due to covid). You have 30 days of a rental and then they throw you off regardless of whether or not the car has been fixed. I will spend more out of pocket for this claim that I will for the entire year of paying for the i...
This company is the worst! Their customer service is a joke. You we'll spend more time on hold than you were will talking to a person. I have a claim in and they cannot get parts for the car (we are in a serious parts shortage due to covid). You have 30 days of a rental and then they throw you off regardless of whether or not the car has been fixed. I will spend more out of pocket for this claim that I will for the entire year of paying for the insurance. I will be looking elsewhere very soon.
1
January 26, 2022

AS_21788

Absolutely Abhorrent. Don't insure with NYCM!

Truly horrible customer service. I've never made the effort to write any review about insurance... ever - but dealing with NYCM was SO bad, I'm compelled to prevent anyone I know/care about from insuring with them. They will nickel and dime you for ANYTHING, insult the quality of your belongings (I was told that I shouldn't expect to have anything new/OEM put on my car because it's older than 3 years, and "not worth much anymore", they won't upd...
Truly horrible customer service. I've never made the effort to write any review about insurance... ever - but dealing with NYCM was SO bad, I'm compelled to prevent anyone I know/care about from insuring with them. They will nickel and dime you for ANYTHING, insult the quality of your belongings (I was told that I shouldn't expect to have anything new/OEM put on my car because it's older than 3 years, and "not worth much anymore", they won't update notes so every time you call to try and make any progress, you're starting from scratch, or even do what they say they will. It took 3 DAYS after having and reporting a claim for them to AUTHORIZE a rental car. For three days, I had no method of transportation, and they kept telling me to pay out of pocket and "try to submit for reimbursement"... are they kidding? ... even when they finally authorized the rental, it was a fight to have them pay for anything over a subcompact (when there's full rental coverage - they just say "we don't HAVE to give you anything over a subcompact"). I own/drive a large SUV... it's a joke. Like Kind/Quality - NOPE! When you ask for them to email these policies in writing (used parts/won't cover more than a subcompact), they refuse - my guess is because they know their practices aren't kosher and would risk a review from the NYS Dept of Insurance and Finance! As if ALL THAT wasn't bad enough, you'll have men talk over/interrupt you, over and over, even as you finish a single sentence. Dealing with misogynist men is the last thing I want to have to experience when going through an already painful accident/claims situation. The repair shop (vehicle dealership) is already having trouble REACHING anyone there to authorize the work, and the "initial estimate" someone thought they could work up with pictures on a dirty car won't cover even a portion of what will need to be done. I can't WAIT for that fight next. JUST. TRULY. AWFUL. As I write this, I am paying out of pocket for an adequate size rental car. I have extremely low expectations that the vehicle repair doesn't involve yet another fight, time, and stress. Honestly - never, never insure with them. The whole point is to get the coverage when you need it, and they FAIL worse than any competitor out there.
1
March 24, 2021

Shannen

Terrible customer service

This company is pathetic, rude, prejudice with terrible customer service the claims supervisor hung up on me which is very rude and when you ask to speak someone higher they say there is no one else. They have you on hold for more then 15 minutes every time you call. I filed a claim for my vehicle and they denied the claim and canceled my policy. This company is cheap and does not look out for their customers, they are not on your side at all I�...
This company is pathetic, rude, prejudice with terrible customer service the claims supervisor hung up on me which is very rude and when you ask to speak someone higher they say there is no one else. They have you on hold for more then 15 minutes every time you call. I filed a claim for my vehicle and they denied the claim and canceled my policy. This company is cheap and does not look out for their customers, they are not on your side at all I’m very dissatisfied with this company, do not trust these people.
3
December 27, 2020

yahea12345

review

good but need a lot of improvements because there are many tips that this company completely ignore and with no good reason
5
October 2, 2020

rootsguy

Professional, Friendly and Reliable

A truly professional yet friendly office. They are always there when we need them and have yet to let us down.
5
May 4, 2020

robertjlynn

best services

this is a company that provides top class services in New York city. I am very satisfied with this insurance company.
5
December 9, 2019

lpoly3424

Good company

Good company to work with and helpful/knowledgeable customer service. They provide their bills on time and good communication
5
November 22, 2019

billie9237

great insurance

I love this company the agents are great nice kind and courteous and I searched among all the other insurance companies for the cheapest price
3
October 13, 2019

carter2

High Rates

This carrier has a good customer service department. The rates do tend to run on the higher side. Their claims department is good. I did have a slight issue when I needed to extended my rental car due to a car accident. For the high rates I would expect better.
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<h3>NYCM Auto Insurance Monthly Rates by Driving Record </h3>
<h3>NYCM Auto Insurance Monthly Rates by Driving Record </h3>