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Safeco Auto Insurance Review for 2025 (See Rates & Discounts Here)

Safeco auto insurance review examines affordability, coverage, and customer experience. Drivers can get liability coverage for as low as $24 per month. Safeco offers comprehensive collision and roadside assistance. This review will mention the coverages that define its policy options.

UPDATED: Feb 18, 2025Fact Checked

Laura Gunn

Insurance and Finance Writer

Laura Gunn is a former teacher who uses her passion for writing and learning to help others make the best decisions regarding finance and insurance. After stepping away from the classroom, Laura used her skills to write across many different industries including insurance, finance, real estate, home improvement, and healthcare.  Her experience in various industries has helped develop both her ...

Insurance and Finance Writer

Tim Bain

Licensed Insurance Agent

Tim Bain is a licensed insurance agent with 23 years of experience helping people protect their families and businesses with the best insurance coverage to meet their needs. His insurance expertise has been featured in several publications, including Investopedia and eFinancial. He also does digital marking and analysis for KPS/3, a communications and marking firm located in Nevada.

Licensed Insurance Agent

UPDATED: Feb 18, 2025

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident auto insurance decisions. Comparison shopping should be easy. We are not affiliated with any one auto insurance provider and cannot guarantee quotes from any single provider. Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Feb 18, 2025

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident auto insurance decisions. Comparison shopping should be easy. We are not affiliated with any one auto insurance provider and cannot guarantee quotes from any single provider. Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Feb 18, 2025Fact Checked
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Safeco Insurance

Average Monthly Rate For Good Drivers

$24

A.M. Best Rating:

A

Complaint Level:

Low

Pros

  • Accident forgiveness and diminishing deductible
  • Multiple ways to customize coverage
  • Multiple discount options
  • Safeco RightTrack program

Cons

  • Low customer satisfaction ratings
  • Online quotes are obtained through agents
  • Not a lot of information on the price
If you’re searching for the best car insurance company, look at Safeco auto insurance. Safeco Insurance Company offers liability, collision, and comprehensive coverage options and allows policyholders to purchase add-ons for even more protection on the road. With Safeco car insurance, individuals can save money by taking advantage of discounts they may qualify for. In addition, Safeco allows people to customize their coverage to ensure they get what they want for themselves and their family members.

The Safeco auto insurance review highlights Safeco Insurance Company of America’s competitive rates and accident forgiveness benefits.Safeco Auto Insurance Review With policies starting at $24 per month, Safeco Corporation offers diminishing deductibles for safe drivers and accident-free discounts, positioning it among the best auto insurance companies for personalized coverage. Safeco Insurance Agency connects customers with local agents, while Safeco Corporation provides flexible policy options to meet diverse needs.

Safeco Auto Insurance Rating

Rating CriteriaSafeco: Safeco Auto Insurance Review
Overall Score4.3
Business Reviews4.0
Claim Processing2.5
Company Reputation4.0
Coverage Availability5.0
Coverage Value4.0
Customer Satisfaction3.9
Digital Experience4.5
Discounts Available5.0
Insurance Cost4.3
Plan Personalization4.5
Policy Options5.0
Savings Potential4.6

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Some policyholders have complaints about the slow processing of claims. Safe drivers and individuals seeking personalized service will find it ideal; however, it is advisable to compare multiple quotes.

Find competitive rates from Safeco Insurance Company of America and other top providers by entering your ZIP code above.

Can't-Miss Facts

  • Deductibles drop $100 yearly for accident-free Safeco policyholders
  • Bundling auto and home with Safeco Insurance Agency offers big savings
  • Safeco accident forgiveness prevents rate hikes after the first accident

Safeco Auto Insurance: Coverage Options, Rates, and Discounts Explained

If you’re looking for the best auto insurance company, no one is better than the Safeco Insurance Company of America. The company offers two coverage options: liability insurance, collision, and comprehensive. Policyholders are also provided a couple of add-ons for maximum protection based on their needs.

Safeco Auto Insurance Monthly Rates by Coverage Level, Age, & Gender

Age & GenderMinimum CoverageFull Coverage
16-Year-Old Female$133$344
16-Year-Old Male$146$360
18-Year-Old Female$108$253
18-Year-Old Male$125$292
25-Year-Old Female$31$82
25-Year-Old Male$32$85
30-Year-Old Female$29$77
30-Year-Old Male$30$79
45-Year-Old Female$27$72
45-Year-Old Male$27$71
60-Year-Old Female$24$63
60-Year-Old Male$25$64
65-Year-Old Female$27$71
65-Year-Old Male$26$69

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Safeco offers car insurance to all drivers in the country. The company provides flexible policy options and multiple discounts. Monthly rates for minimum coverage begin at $24 for a 60-year-old female, while complete coverage for an 18-year-old male costs $292 per month.

The best Safeco auto insurance discounts help drivers save on customized policies tailored to their individual and family needs. Before choosing a provider, comparing quotes from multiple insurers to find Safeco’s most competitive rate is essential.

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Safeco Auto Insurance Rates Compared to Top Competitors

Safeco Insurance Company of America offers some of the most affordable auto insurance rates, particularly for middle-aged and senior drivers.

Safeco Auto Insurance Monthly Rates vs. Top Competitors by Age & Gender

Insurance CompanyAge: 18 FemaleAge: 18 MaleAge: 30 FemaleAge: 30 MaleAge: 45 FemaleAge: 45 MaleAge: 65 FemaleAge: 65 Male
Allstate: Safeco Auto Insurance Review$640$740$240$252$231$198$226$223
Farmers: Safeco Auto Insurance Review$853$897$228$239$199$114$194$194
Geico: Safeco Auto Insurance Review$313$362$128$124$114$248$112$112
Liberty Mutual: Safeco Auto Insurance Review$745$893$249$285$244$164$239$243
Nationwide: Safeco Auto Insurance Review$432$552$177$195$161$150$158$160
Progressive: Safeco Auto Insurance Review$843$944$187$194$159$123$156$147
Safeco: Safeco Auto Insurance Review$362$417$109$113$103$101$101$99
State Farm: Safeco Auto Insurance Review$327$405$133$147$123$141$120$120
Travelers: Safeco Auto Insurance Review$757$1,056$142$154$139$84$136$138
USAA: Safeco Auto Insurance Review$257$289$106$113$84$150$82$82

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According to the data, a 30-year-old female pays about $109 monthly with Safeco, significantly lower than Geico ($128) and State Farm ($133). For a 45-year-old male, Safeco’s rate is $101, making it one of the cheapest options, while Nationwide ($150) and Liberty Mutual ($164) are more expensive.

Young male drivers (18-year-olds) face higher premiums, with Safeco charging $417 per month—lower than Liberty Mutual ($893) but higher than Geico ($362). Regarding auto insurance rates by state, Safeco remains a competitive option for budget-conscious drivers, especially those with clean driving records.

What You Should Know About Safeco Insurance

Is Safeco insurance good? Yes, Safeco’s ratings are high. It has an A (Excellent) financial strength rating with A.M. Best and a stable outlook for future endeavors. In addition, the Safeco insurance rating with the Better Business Bureau (BBB) is an A+, but the company has many complaints on the BBB website.

Collision Insurance Definition Card: Safeco Auto Insurance Review

According to J.D. Power’s surveys, Safeco’s customer service and claims handling rank in the top ten for collision insurance claims. However, complaints suggest issues with communication. Can you negotiate car insurance rates? Safeco offers discounts, but rates depend on risk factors.

Read Safeco car insurance reviews online to see what customers are saying in real-time. If you need to file a claim or reach customer service, call Safeco insurance company at 1-800-332-3226.

Safeco Claims Reviews

The Safeco insurance review regarding claims is a mixed bag. It is among the top ten companies for claims satisfaction in the annual J.D. Power survey, but policyholders are still dissatisfied with two main parts of the Safeco claims process:

  • Lengthy processing times: Delays in claim settlements are frustrating when you don’t have the necessary funds to repair or replace your car.
  • Poor communication: Drivers report a lack of clear communication regarding claim status, requirements, and updates.

When you file a car insurance claim, you will need your policy number, the incident date and description, the resulting damage, and personal information. You can file a claim with Safeco by using the company’s app or calling the Safeco claims phone number 1-800-332-3226. This is also the Safeco customer service number if you want to report your experience.

Once you file a claim, you can check its status on the Safeco app or by using the Safeco claims number and extension your adjuster gave you.

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Safeco Insurance Coverage Options

Safeco offers many of the coverage options you’re familiar with, including the following:

In most states, the minimum requirement is for people to purchase coverages like property damage and medical payments.

If you want added protection for yourself and your vehicle, you may want to consider purchasing a full coverage policy that includes both collision insurance and Safeco comprehensive coverage. With full coverage, you can add Safeco insurance for rental car reimbursement if you’re ever without your vehicle after a claim.

Here are extra features Safeco uses to incentivize people to purchase a policy with the company:

  • Accident forgiveness
  • Claims-free cash back
  • Diminishing deductible

If you’re looking for a way to save money on your premiums and save even more in the future, these Safeco options may be an excellent fit for you.

Safeco Insurance Company provides affordable add-on options like accident forgiveness and roadside assistance, making it a smart choice for extra protection.

Michelle Robbins Licensed Insurance Agent

Safeco accident forgiveness is only available to policyholders participating in Safeco Insurance Rewind. The Rewind program tracks driving habits to reward good drivers with a cheaper Safeco insurance quote.

Does Safeco have coverage add-ons?

There are additional ways Safeco policyholders can stay protected. These are some of the company’s most popular add-on options:

While the coverages above will increase your rates, the peace of mind with added protection may be worth the higher cost. Call the Safeco insurance phone number to add these coverages to your policy.

What other types of insurance does Safeco offer?

Safeco offers the following types of insurance in addition to auto insurance:

  • Motorcycle
  • Boat
  • Classic car
  • Motor home
  • Off-road vehicle
  • Snowmobile
  • Golf cart
  • Property
  • Homeowners
  • Renters
  • Condo
  • Landlord
  • Umbrella
  • Pet
  • Identity theft

Safeco vehicle insurance is the most popular, but find reviews for Safeco Insurance online to learn more about the type of policy you’re interested in.

For instance, reading Safeco’s classic car insurance reviews will help determine if your car qualifies for classic auto insurance. Safeco RV insurance reviews could help you find a discount on car insurance by bundling your coverage with another policy.

Safeco Insurance Rates Breakdown

If you want to compare Safeco Insurance, auto quotes are the place to start. The company does offer individual and personalized auto insurance quotes on its website.

Why is Safeco insurance so cheap? The table below shows average auto insurance rates with the leading insurance companies. You can use this table to understand where Safeco rates will fall.

Your rates with Safeco may be lower than the average in your area, depending on factors like age, gender, ZIP code, and driving history. Learning how to lower your auto insurance rates can help you take advantage of discounts and reduce costs.

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Safeco Auto Insurance Rates by Age

One of the most significant factors affecting auto insurance rates is age. Reviewing the table on auto insurance rates by age shows how premiums decrease with experience.

Below, we’ll look at the rates for specific age groups.

Safeco Rates for Teen, Adult, and Senior Drivers

Overall, teen drivers pay more for car insurance coverage. This table includes rates for teen drivers based on gender from the top insurance companies.

We’ve included the rates for 25-year-old drivers above to see how rates begin to fall at that age.

Learning how to help teen drivers get their first license can be beneficial, as young female drivers pay 35% more than the national average for coverage, while males pay 27% more. As drivers reach 25, they often see a decrease in car insurance costs. Below are the average annual full-coverage insurance rates for adults.

Safeco car insurance rates for senior drivers will also vary, but the table below shows the national average for senior drivers from the top car insurance companies.

If you’re looking for cheap auto insurance, Safeco will vary based on your driving history. We explain this in more detail below.

Safeco Auto Insurance Rates Based on Driving History

If you recently experienced a Safeco insurance premium increase, realize that your driving record is another factor that can impact your auto insurance cost. Here’s an overview of how traffic violations affect your auto insurance rates.

SafeCo Average Annual Full Coverage Auto Insurance Rates Based on Driving Record

Full CoverageU.S. AverageSafeco
45-year-old male with a clean record$1,431.27$849.32
45-year-old female with a clean record$1,433.60$869.07
45-year-old male with a DUI$2,507.31$1,466.56
45-year-old female with a DUI$2,513.28$1,502.43
45-year-old male with an accident$2,072.14$1,317.21
45-year-old female with an accident$2,079.29$1,351.62
45-year-old male with a ticket$1,761.96$1,069.46
45-year-old female with a ticket$1,762.90$1,090.89

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Let’s take a closer look at how these factors affect your auto insurance premium.

Safeco Car Insurance After a Speeding Ticket

Auto insurance rates after speeding tickets can increase to $500 more annually. Below, you can compare the top insurance companies’ rates after a speeding ticket.

State Farm auto insurance offers the best rates after a traffic ticket—after USAA, which is only offered to military members and their families. Learn more in our State Farm auto insurance review.

Safeco Coverage After a Car Accident

If you have an accident claim on your driving record, you can expect higher-than-average rates for coverage. This table compares the top companies’ rates after a car accident.

USAA, State Farm, and Geico offer the best rates after an accident. Still, if you’re unsure whose insurance to call after an accident, you should typically contact your provider first to start the claims process.

Safeco Car Insurance After a DUI

You’ll pay more for auto insurance if you have a DUI. You could even have difficulty finding a company willing to offer you coverage. Below, you can see how Safeco’s rates change if you have a DUI.

After USAA, Progressive and State Farm offer some of the best options for cheap auto insurance after an accident, including DUI-related incidents.

Safeco Rates for Drivers with Poor Credit

With a low credit score, you should expect to pay more for car insurance. Here is how your credit score impacts auto insurance rates with some top companies. Unfortunately, we don’t have Safeco’s data for these rates.

Full Coverage Insurance Monthly Rates by Credit Score

Insurance CompanyGood CreditFair CreditBad Credit
Allstate TablePress Logo$110$130$150
American Family TablePress Logo$105$125$145
Farmers TablePress Logo$115$135$155
Geico TablePress Logo$95$115$135
Liberty Mutual TablePress Logo$100$120$140
Nationwide TablePress Logo$102$122$142
Progressive TablePress Logo$98$118$138
State Farm TablePress Logo$90$110$130
Travelers TablePress Logo$112$132$152
USAA TablePress Logo$85$105$125

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GEICO’s rates are about $1,100 lower per year for drivers with good credit, making it one of the best auto insurance options for good drivers.

Minimum vs. Full Coverage with Safeco

While minimum auto insurance coverage can help people save money on their car insurance, Safeco minimum coverage options don’t always give you the protection you need. If you are looking for the security of full coverage auto insurance, you’ll need to be willing to pay more.

Here’s how Safeco insurance rates increase with full coverage vs. minimum coverage compared with the national average.

The best thing you can do to avoid paying too much for coverage is to shop online and compare multiple quotes to discover which companies offer the best price.

Safeco Auto Insurance Business Company Ratings

Safeco Corporation receives excellent scores for financial strength and customer service. J.D. Power rates Safeco 687/1,000, which represents above-average customer satisfaction.

AgencySafeco: Safeco Auto Insurance Review
J.D. Power TablePress LogoScore: 687 / 1,000
Above Avg. Satisfaction
Score: A-
Good Business Practices
Consumer Reports TablePress LogoScore: 74 / 100
Good Customer Feedback
Score: 0.90
Fewer Complaints Than Avg.
A.M. BestScore: A
Excellent Financial Strength

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The Better Business Bureau assigns an A- rating, a sign of good business practices. Consumer Reports grades Safeco 74/100, with positive customer comments, and the NAIC complaint index is at 0.90, which means fewer complaints compared to the industry standard. A.M. Best assigned an A rating, proving that Safeco has excellent financial strength.

Even with competitive pricing, some customers say claims are processed more slowly. Still, Safeco’s reputation for reliability and financial strength makes it a solid choice for drivers seeking affordable and stable full-coverage auto insurance.

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Pros and Cons of Safeco Auto Insurance

Pros:

  • Competitive Rates for Experienced Drivers: Safeco provides discounted premiums for older and middle-aged drivers.
  • Strong Financial Stability: Holds an “A” rating from A.M. Best, ensuring policyholders’ claims are well-supported.
  • Variety of Discount Options: Provides discounts for multiple policies, safe drivers, and accident-free records to help cut costs.

Cons:

  • Higher Premiums for Young Drivers: Rates are more expensive for drivers under 25. Unlock additional information in our “Reasons Auto Insurance Costs More for Young Drivers.
  • Mixed Customer Satisfaction Ratings: J.D. Power ranks Safeco below average in terms of overall customer experience.

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Safeco Insurance Discounts Available

Qualifying for discounts is an easy way to get a cheaper Safeco auto insurance quote. Safeco has a few options for auto insurance discounts on coverage, including the following:

  • Multi-policy
  • Multi-vehicle
  • Safe driver
  • Accident prevention course
  • Safety features
  • RightTrack program

If you believe you may qualify for Safeco discounts, call the Safeco insurance number in your area and speak with a representative to see how much you could save on coverage.

What is Safeco’s RightTrack program?

Safeco’s RightTrack program is a usage-based insurance program (UBI) that helps policyholders save money by allowing Safeco to track their driving habits.

Safeco home page screenshot: Safeco Auto Insurance Review

RightTrack uses the Safeco app to monitor a policyholder’s driving, paying close attention to hard braking, quick accelerations, driving time of day, overall driving speed, and more. By enrolling in the RightTrack program, individuals can save up to 30% on their insurance coverage.

Safeco’s RightTrack program has a high rating. It offers significant discounts and is a strong option for teens looking for cheap auto insurance after an accident, as it won’t raise rates for risky driving behavior.

Safeco Auto Buying Program

Along with insurance discounts, Safeco provides policyholders discounts on new and used cars when they shop through the Safeco Auto Buying Program. To make car buying easier, policyholders have access to a network of trusted dealerships and free market reports on various makes and models.

Safeco's Auto Buying Program helps drivers secure exclusive discounts and competitive financing options when purchasing a new vehicle.

Kristen Gryglik Licensed Insurance Agent

According to Safeco, drivers can save up to $2,000 through its program without visiting a dealership in person. Before enrolling, it’s essential to understand how to check your auto insurance claims history to ensure eligibility for potential savings.

Final Verdict on Safeco Auto Insurance

The Safeco car insurance company provides coverage options to individuals throughout the United States at $71/mo. Safeco has options for discounts and allows customers to add on different types of coverage to customize their policies and feel safe on the road.

Is Safeco auto insurance good? Safeco auto insurance reviews are generally positive, and the company ranks among the best auto insurance companies for paying claims, performing above average in annual claims satisfaction surveys. However, some complaints mention slow response times and poor communication with policyholders.

Before committing to a Safeco auto insurance policy, find and compare car insurance quotes from multiple companies in your area to see which offers the coverage you want at the best possible price. Safeco car insurance quotes will vary based on where you live, so enter your ZIP code below to see how much insurance costs near you.

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Frequently Asked Questions

What is Safeco Insurance?

Safeco Auto Insurance provides financial protection for your vehicle against accidents, theft, or damage, and Safeco reviews often highlight its flexible coverage options and reliable claims process.

How much is Safeco car insurance?

Safeco costs around $1,000 annually, but reviews Safeco insurance customers provide indicate that rates vary based on factors like driving history, location, and coverage choices.

Does Safeco have accident forgiveness?

Policyholders are eligible for accident forgiveness when they sign up for the Safeco Insurance Rewind program. The Rewind device plugs into the vehicle to monitor driving habits. You must let it track your driving for 120 days before you earn Safeco Insurance accident forgiveness.

What types of auto insurance coverage does Safeco offer?

Safeco offers a range of coverage options, including liability coverage, collision coverage, comprehensive coverage, uninsured/underinsured motorist coverage, personal injury protection, and more. These options allow you to customize your policy to suit your specific needs.

What is the Safeco customer service phone number?

Call 1-800-332-3226 to reach Safeco Insurance customer service. To find lower auto insurance premiums, use our free quote comparison tool. Enter your ZIP code to compare rates from top insurers.

Can I cancel my Safeco policy?

You must call and speak with a company agent or representative to cancel your policy. As part of how to cancel Safeco auto insurance, request verbal or written confirmation to ensure you are not charged for continued coverage.

How does Infinity vs. Safeco compare in terms of coverage and price?

Safeco generally offers more coverage options and discounts than Infinity, while Infinity focuses on high-risk drivers with higher premiums.

What are the differences between Erie vs. Safeco?

Erie provides strong customer service and comprehensive policies, but it is limited to certain states, whereas Safeco has broader availability and more customizable plans.

How does Mercury vs. Safeco compare in customer reviews?

The Mercury auto insurance review shows mixed feedback, with lower ratings for customer service, while Safeco ranks slightly higher in claims satisfaction but faces complaints about communication.

What sets 21st Century vs. Safeco apart?

21st Century specializes in affordable car insurance with basic coverage, while Safeco offers more coverage options and bundling discounts.

What do Safeco home insurance reviews say?

Safeco homeowners insurance reviews highlight strong coverage options and bundling discounts, though some policyholders mention delays in claims processing.

Which is better: Safeco vs. Amica?

The Amica auto insurance review highlights exceptional customer service and claims satisfaction, while Safeco is known for its competitive pricing and broader availability.

How does USAA vs. Safeco compare in claims service?

USAA consistently ranks higher in claims satisfaction, but it is only available to military members, while Safeco provides broader access but receives average claims reviews.

Is Safeco a good insurance company?

Safeco is known for its competitive pricing and customizable coverage, but Safeco Insurance Company reviews highlight some customer concerns about claims processing.

Which is better: Safeco vs. State Farm?

The State Farm auto insurance review highlights better customer service and financial stability, while Safeco offers more discounts and flexible coverage options.

What do Safeco insurance reviews BBB ratings reveal?

Safeco holds an A rating with the BBB, and its Safeco insurance company rating reflects strong financial stability, though some customers report issues with claims delays and communication.

What does Safeco gap insurance cover?

Safeco gap insurance helps cover the difference between a totaled vehicle’s actual cash value and the remaining loan balance.

How does AAA vs. Safeco compare in coverage?

The AAA auto insurance review highlights its roadside assistance and membership perks, while Safeco focuses on customizable coverage with various discount options.

How do rates compare between Geico vs. Safeco?

Geico typically offers lower rates, especially for good drivers, while Safeco provides more bundling discounts and coverage customization.

Does Safeco offer gap insurance?

Safeco offers gap insurance as an optional add-on to help cover loan balance shortfalls.

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Laura Gunn

Insurance and Finance Writer

Laura Gunn is a former teacher who uses her passion for writing and learning to help others make the best decisions regarding finance and insurance. After stepping away from the classroom, Laura used her skills to write across many different industries including insurance, finance, real estate, home improvement, and healthcare.  Her experience in various industries has helped develop both her ...

Insurance and Finance Writer

Tim Bain

Licensed Insurance Agent

Tim Bain is a licensed insurance agent with 23 years of experience helping people protect their families and businesses with the best insurance coverage to meet their needs. His insurance expertise has been featured in several publications, including Investopedia and eFinancial. He also does digital marking and analysis for KPS/3, a communications and marking firm located in Nevada.

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Reviews
for Safeco Insurance

3.91 (1,173 reviews)
1
December 8, 2024

DonS

Safeco has poor infrastructure and support

Safeco impacted my credit and sent my account to collections due to their poor backend payment services. I updated my autopay with all my vendors, including Safeco. However, Safeco's autopay did not recognize the new card. I also did not receive an email or paper notification that my payment method was rejected. Before I realized it, my account was in collections. I called my agent and Safeco, and they confirmed it was a system error. I was also ...
Safeco impacted my credit and sent my account to collections due to their poor backend payment services. I updated my autopay with all my vendors, including Safeco. However, Safeco's autopay did not recognize the new card. I also did not receive an email or paper notification that my payment method was rejected. Before I realized it, my account was in collections. I called my agent and Safeco, and they confirmed it was a system error. I was also told that they did not wish to have any clients from my state. I have never been in collections, but thanks to Safeco, I now have a mark on my credit (which has been paid off). I advise to stay away from any plans they offer.
1
December 2, 2024

Hany

Horrible company stay away

Horrible company. I never had a claim in my life, but I had a rock chip repaired and Safeco reported on my CLUE report , which has now cost me $1250 a year premium increase for the next 5 years. Windshield crack repair should fall under comprehensive as with all other insurance companies. This $50 quick repair will now cost me $7k over the course of 5 year. Stay away from them , they are scammers who hurt the consumers.
1
October 3, 2024

MaxLaw

Read The Reviews, There Is A Reason It’s Cheaper

I can't believe I already regret leaving State Farm, even though I was saving more with Safeco. Do not use Safeco. Now that I need to speak to an agent, I've realized they don't offer them. The only person you can talk to is a customer service agent, which in my experience, has been unsatisfactory (mine were all overseas as well). They can't answer any questions, don't know the details of my account, and left me with unresolved issues as they ref...
I can't believe I already regret leaving State Farm, even though I was saving more with Safeco. Do not use Safeco. Now that I need to speak to an agent, I've realized they don't offer them. The only person you can talk to is a customer service agent, which in my experience, has been unsatisfactory (mine were all overseas as well). They can't answer any questions, don't know the details of my account, and left me with unresolved issues as they refuse to escalate your concern (they literally won't forward your call; they just make you hang up). It's a bottom-tier insurance company with deceptive billing practices. I wish I had done more research to see all the terrible reviews of this company. Stay away from their RightTrack program. Pay more for a reputable insurance company and get a local agent.
1
July 16, 2024

Ashton3636

Not worth considering

I am currently in the process of trying to cover a very small auto claim. Will be looking for new coverage afterwards. The most unprofessional insurance people I have ever talked to. We given them so much money for them to not follow through with trying to provide us decent service. Do yourself a favor and go with a better establish company with better reviews in customer service.
1
June 27, 2024

Lcrprez

Long time customer got scammed.

Scam company. Change your policy mid term and jack the rates almost 200%... and then drain your account almost $400. Customer Service agent hung up on me when I called to get answers. Same policy with Progressive fraction of the cost. Is a shame as I was a Safeco Customer for years and had multiple policies written with them. They stole money from my account without my knowledge. If I did that I would be charged with a felony. How can corporation...
Scam company. Change your policy mid term and jack the rates almost 200%... and then drain your account almost $400. Customer Service agent hung up on me when I called to get answers. Same policy with Progressive fraction of the cost. Is a shame as I was a Safeco Customer for years and had multiple policies written with them. They stole money from my account without my knowledge. If I did that I would be charged with a felony. How can corporations get away with this? Since you sign up for paperless to get a discount means they cut communication with you only via app. So if you don't check it often you get screwed. They will not reach out for anything. Canceled policy? Nope. Over charges? Nope. Major Changes in your policy? Nope. Then to get hung up on by a "customer service agent" just adds salt to the wounds. But a company this large does not care about 1 person as there will be 10 more to fill that gap. So customer service should be actually called consumer service as they offer no assistance at all. Just another insurance company taking advantage of people.
1
December 31, 2023

Tracey_

Bad Company run

This company is scammers and lies they took collision and collateral off my vehicle without my knowledge
1
October 30, 2023

06Maraya09_

Wouldn't use them

I have been a customer of safeco/ liberty mutual for many many years. I am appalled at the treatment I am receiving from them, they are trying to screw me over. Already dealing with being in an accident, and then your car being a total loss is hard enough. But for them to then try and screw me over with giving me way less than they should is sickening. When I pay for very good insurance, I'm not on the cheapest policy. They aren't not even giving...
I have been a customer of safeco/ liberty mutual for many many years. I am appalled at the treatment I am receiving from them, they are trying to screw me over. Already dealing with being in an accident, and then your car being a total loss is hard enough. But for them to then try and screw me over with giving me way less than they should is sickening. When I pay for very good insurance, I'm not on the cheapest policy. They aren't not even giving me enough to repurchase the same vehicle. This is not because I'm top heavy on my loan either. They're automated system hangs up on you. It is impossible to get ahold of somebody or to get somebody to call you back. I request to speak with the manager multiple times with no call back. They take forever to respond. Im talking about thousands of dollars too. I even set in comps to prove the vehicles, price and value. And they didn't accept or put in any of mine butt one. They made up excuses why they couldn't use them. I am canceling my insurance with them as soon as this is all wrapped up.
1
October 11, 2023

Dr_Polly_Heil-Mealey

Insurance claim denied

Love my insurance agent, but Safeco is denying my water claim on my RV that I have had insured with them for the last 5 years. An agent would not even come and look at the damage. I am beyond disappointed and believe that I have wasted money with this company
1
October 11, 2023

Dr_Polly_Heil-Mealey

They would not send an adjuster, just denied the claim.

So very dissappointed in this company. We have all of our vehicles insured with them, Our RV suffered water damage in the rain last week, and they are not covering trhe damage. They won't even send out an adjuster to look at the damage. Just denied the claim. I expect more from this company
1
September 23, 2023

Upset_customer_

Credit

They placed me in the credit bureau. The agent never explained this while going over the policy. Angry customers
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