The General Auto Insurance Review in 2024 (See Average Rates Here!)

This "The General auto insurance review" focuses on affordable options, starting at $54 monthly. The General is known for catering to high-risk drivers. Thus, its policies are accessible and flexible regarding payment choices. Discover if The General car insurance meets your coverage requirements.

UPDATED: Dec 1, 2024Fact Checked

Maria Hanson

Insurance and Finance Writer

Maria Hanson grew up with a unique passion and understanding of both the automotive and insurance industries. With one grandfather in auto mechanics and another working in insurance, you could say automotive insurance is in her blood. Her love of research and finance serves her well in studying insurance trends and liability.  Maria has expanded her scope of expertise to home, health, and life...

Insurance and Finance Writer

Brad Larson

Licensed Insurance Agent

Brad Larson has been in the insurance industry for over 16 years. He specializes in helping clients navigate the claims process, with a particular emphasis on coverage analysis. He received his bachelor’s degree from the University of Utah in Political Science. He also holds an Associate in Claims (AIC) and Associate in General Insurance (AINS) designations, as well as a Utah Property and Casual...

Licensed Insurance Agent

UPDATED: Dec 1, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident auto insurance decisions. Comparison shopping should be easy. We are not affiliated with any one auto insurance provider and cannot guarantee quotes from any single provider. Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Dec 1, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident auto insurance decisions. Comparison shopping should be easy. We are not affiliated with any one auto insurance provider and cannot guarantee quotes from any single provider. Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Dec 1, 2024Fact Checked
3.4
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The General

Average Monthly Rate For Good Drivers

$54

A.M. Best Rating:

A

Complaint Level:

High

Pros

  • Policies start at $54 per month.
  • Multiple payment plans.
  • Fast and easy quote process.

Cons

  • Fewer options than larger insurers.
  • Some report issues with claims handling.

The General auto insurance review highlights affordable rates starting at $54 and flexible payment options. The General car insurance is best for budget rates and less-than-perfect records.

The General Auto Insurance Review

The General review finds this provider has limited coverage options for some customers, yet it boasts fast online quotes and excellent customer service for high-risk drivers.

The General Auto Insurance Rating

Rating CriteriaThe General Tablepress Logo
Insurance Rating3.4
Business Reviews3.5
Claim Processing2.5
Company Reputation3.5
Coverage Availability4.5
Coverage Value3.1
Customer Satisfaction3.6
Digital Experience3.5
Discounts Available4.0
Insurance Cost3.3
Plan Personalization3.5
Policy Options3.1
Savings Potential3.5

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The most effective way to determine exactly how much car insurance you need is to compare quotes from various providers, ensuring you find the coverage that best fits your needs and budget.

No matter how much coverage you need, you can find the best rates for The General auto insurance by entering your ZIP code into our free comparison tool.

Things to Remember

  • The General car insurance offers up to 25% discounts for safe drivers
  • Flexible payment plans set The General auto insurance apart from competitors
  • Military members enjoy exclusive perks with The General insurance policies

Coverage Cost With The General Auto Insurance

During a review of The General car insurance coverage costs, many factors that affect auto insurance rates will be considered, such as the driver’s age, driving history, gender, and location.

The General Auto Insurance Monthly Rates by Coverage Level, Age, & Gender

Age & GenderMinimum CoverageFull Coverage
Age: 16 Female$330$846
Age: 16 Male$369$903
Age: 18 Female$269$624
Age: 18 Male$316$734
Age: 25 Female$104$276
Age: 25 Male$109$287
Age: 30 Female$95$250
Age: 30 Male$99$261
Age: 45 Female$89$233
Age: 45 Male$54$232
Age: 60 Female$85$226
Age: 60 Male$87$222
Age: 65 Female$86$223
Age: 65 Male$84$220

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Premiums often change with these particular factors, giving a personal figure to each driver. The General frequently has competitive premiums, especially for high-risk drivers, and these rates are often cheaper than the other insurance companies to go along with it.

This review of The General auto insurance emphasizes its competitive coverage costs, with rates starting at just $54, offering excellent value for budget-conscious drivers.

Michelle Robbins Licensed Insurance Agent

From AutoInsurance.org reviews, The General scored 3.3, meaning it is affordable but still not at its best.

However, it also calls for lower premiums for older drivers at this stage. Younger or inexperienced drivers would have higher ratings.

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Average Cost vs. Competitors for The General Auto Insurance

On the other hand, when you evaluate The General with a major insurer such as State Farm for pricing, significant differences occur due to demographic effects.

Full Coverage Auto Insurance Monthly Rates by Age, Gender, & Provider

Insurance CompanyAge: 18 FemaleAge: 18 MaleAge: 30 FemaleAge: 30 MaleAge: 45 FemaleAge: 45 MaleAge: 65 FemaleAge: 65 Male
Allstate TablePress Logo$400$460$210$220$180$185$160$165
American Family TablePress Logo$360$420$190$200$170$175$155$160
Farmers TablePress Logo$380$440$200$210$175$180$160$165
Geico TablePress Logo$350$400$180$190$160$165$145$150
Liberty Mutual TablePress Logo$410$470$220$230$190$195$170$175
Nationwide TablePress Logo$375$425$190$200$170$175$155$160
Progressive TablePress Logo$390$440$200$210$175$180$155$160
State Farm TablePress Logo$370$420$185$195$165$170$150$155
Travelers TablePress Logo$370$430$195$205$175$180$160$165
USAA TablePress Logo$320$380$170$180$155$160$140$145

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One example may be State Farm offering cheaper rates to a young male with a clean driving record, while The General typically serves the high-risk auto insurance audience.

High-Risk Auto Insurance Definition Card: The General auto insurance review

Lastly, considering the question “Is The General insurance good?” it can be a good choice for specific drivers. Yet, its rates may be higher than those of other companies, such as State Farm, for those with minimal risk indicators.

Those choosing options should look for cheap autoinsurance.org reviews and determine autoinsurance.org legitimacy before selecting a company. For further insights, you can visit AutoInsurance.org. Additionally, check cheap AutoInsurance.org reviews for more information on various insurance options.

Coverage Options Available Through The General Auto Insurance

As for you, The General insurance company review provides that coverage available through The General auto insurance varies to suit your personal needs as a diver or owner of a car such includes:

  • Complete Coverage: Comprehensive protection, including liability, collision, and comprehensive coverage.
  • Minimum Coverage: It protects you from liability only—the minimum insurance required by law in your state.
  • Comprehensive Coverage: This coverage is against non-collision damages (stolen car or getting keyed).
  • Gap Insurance:  This pays the difference between how much is owed on a car loan and what that particular vehicle would be worth if it were stolen or involved in an automobile accident.
  • Add-Ons and SR-22 Filings: Customizable options like roadside assistance and proof of financial responsibility after certain violations.

The General score is 4.5 regarding the recommended auto insurance coverage levels, which implies a good score showing that they have robust offerings for many of their customers’ needs.

Available Discounts From The General Auto Insurance

The General insurance review highlights several discounts that can substantially reduce your premiums. Some of the critical discounts available are:

Auto Insurance Discounts With The General

Discount NameSavings PotentialWho Qualifies?
Multi-Vehicle25%Owns multiple vehicles
Good Student20%High GPA students
Homeowner10%Homeowners
Defensive Driving10%Completed driving course
Paid-in-Full10%Pays premium upfront
Military15%Military members
Safe Driver15%Clean driving record
Bundling10%Bundles policies
Low Mileage8%Low annual mileage

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The General receives a solid score of 4 for its discount offerings. The General is also an excellent choice if you seek the best auto insurance discounts for good drivers. For more details on common reviews of The General car insurance, see the information on AutoInsurance.org.

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Customer Reviews of The General Auto Insurance

General customer reviews about their experience with The General automobile insurance are reflected in various customer opinions. On Reddit and Quora, some users rave about cheap coverage auto insurance rates and the no-fuss claim process.

Is The General a good place to get auto insurance?
byu/zenlifey inInsuranceAgent

A user on Reddit stated: “Switched to The General after having a hard time getting covered elsewhere, and I’m content with it.” However, several users have questioned The General’s customer services, particularly with claims. Find out more at www.autoinsurance.org.


Customer feedback indicates that the overall experience with The General auto insurance reviews tends to hover around a 3.6 rating, with positive reviews slightly outnumbering negative ones. For further insights, check out AutoInsurance.org Reviews to see what others say.

Business Reviews for The General Auto Insurance

Reliable reviews assess The General and show how it ranks in the car insurance industry. Here are reviews of The General auto insurance from some top entities:

The General Auto Insurance Business Ratings & Consumer Reviews

AgencyThe General Tablepress Logo
J.D. Power: The General Auto Insurance ReviewScore: 835 / 1,000
Avg. Satisfaction
BBB: The General Auto Insurance ReviewScore: B+
Good Business Practices
Consumer Reports: The General Auto Insurance ReviewScore: 68/100
Avg. Customer Feedback
NAIC: The General Auto Insurance ReviewScore: 1.15
More Complaints Than Avg.
A.M. Best: The General Auto Insurance ReviewScore: A
Excellent Financial Strength

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The rating given by The General company in the insurance review was 3.5 stars, which meant that the company was assessed to be situated in a fair to average standing when it comes to stability within car insurance. If interested in its deals, you can request a quote and decide based on The General car insurance review.

Knowing these ratings is good because it helps you while researching the best commercial auto insurance companies and enables you to make more informed decisions about your coverage options.

Pros and Cons of The General Auto Insurance

When you are exploring your auto insurance options, it is important to weigh the advantages and disadvantages of each provider you look at.

Customer reviews of The General auto insurance highlight its excellent service and competitive rates, starting at $54 per month. The General is known for offering affordable coverage for high-risk drivers.

Eric Stauffer Licensed Insurance Agent

This article has been written to focus on the advantages and disadvantages of regular automobile insurance, thereby helping you make an informed selection according to your equity. Moreover, we will refer to The General insurance company reviews for an all-in-one read.

Pros

  • Low Cost: The prices are competitive, starting at $54 a month, making it particularly attractive to high-risk drivers.
  • Comfortable Repayment: Their policies always include an attractive repayment schedule for whatever financial situation.
  • Many Discounts: The organization provides a long list of discounts that push down the policyholder’s coverage price.

Cons

  • More Expensive: Drivers with a good driving record may experience The General’s rates as higher than average.
  • Customer Service Complaints: Opinions on customer service are split, and some issues with claims are mentioned.

While you are assessing your choices, it is also important to have a clear understanding of how to file an auto insurance claim. This information could help add to your experience with The General and ensure that they can support you in times when it truly matters.

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Analyzing The General Auto Insurance Features

The General prides itself on transparent policies and convenient payment options. Additionally, the General auto insurance ratings on the Better Business Bureau highlight customer experience and quality of service.

Competitive pricing and options to tailor coverage make The General auto insurance valuable for any driver, regardless of background or lifestyle.

It also helps to have a solid comprehension of how credit scores affect auto insurance rates so you can equate it with your possible premiums and what kind of coverage might be available.

Start comparing affordable The General auto insurance options by entering your ZIP code below into our free quote comparison tool today.

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Frequently Asked Questions

What types of coverage does The General offer?

The General gives different coverage options: liability, collision auto insurance, comprehensive, uninsured/underinsured motorist protection, and personal injury protection. You will want to learn all these options, especially collision auto insurance since this type of insurance is essential in keeping your car safe in case of collisions.

Is AutoInsurance.org Legit?

AutoInsurance.org is a legitimate and trusted resource for auto insurance shoppers. Our mission is to provide objective, third-party insights into all aspects of auto insurance.

We regularly update our site with comprehensive articles and guides to help you find affordable car insurance rates. Our team consists of licensed insurance agents and financial advisors to ensure our information is accurate and reliable.

Click here to get instant car insurance quotes and find your lowest rates.

Is The General good car insurance?

The General offers affordable car insurance with monthly starting rates of $54, covering even high-risk drivers. However, The General reviews conclude that the general car insurance quotes are higher than competitors, and one of the frequent complaints about customer service from policyholders.

Can I get a quote online from The General?

You can quickly obtain a quote online by visiting The General’s website, which provides basic information about yourself and your vehicle. Enter your ZIP code below in our free tool to receive quotes for The General auto insurance today.

Does The General offer discounts on car insurance?

Yes, The General has some reductions, including safe driver discounts, reductions for insuring multiple vehicles, and the best bundling discounts for home and auto insurance. Knowing what those discounts are can save a lot more on your premiums; seeing everything you qualify for will be worth your while.

How does AutoInsurance.org help consumers?

AutoInsurance.org helps consumers compare insurance rates and reviews from various companies, allowing them to make informed decisions based on customer experiences.

Is The General available in all states?

The General operates in most states, though availability might vary. For specifics, check their website or contact customer service.

Can high-risk drivers get insurance from The General?

Yes, The General specializes in covering high-risk motorists who cannot get other companies to insure them.

How can I file a claim with The General?

You can submit a claim with The General online or by contacting their claims office directly. You might ask how to cancel an auto insurance claim or what happens once you file; learning about this process and your choices will help you better understand how to use your insurance.

What are the common factors affecting car insurance rates?

As has been noted earlier, the cost of car insurance depends on several factors: the driving record of an individual, their age, city or location, model and kind of vehicle, and even credit score.

Is The General car insurance good?

The General is one of the more popular options among high-risk drivers on a budget. It offers competitive rates starting at $54 monthly but generally is for those with imperfect records. A few reviews have mixed feelings about the customer service and claim handling. The General is a decent option for someone looking to save money on their car insurance while being offered flexible payment options.

Is The General good insurance?

The General Insurance company is known for flexible plans with low-priced premiums that may attract even the most desperate motorists. As The General insurance reviews depiction, sometimes, it is described as affordable. Still, the limited choices of coverage and the mostly dissatisfying customer service may disqualify this company from the shortlist of drivers.

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Maria Hanson

Insurance and Finance Writer

Maria Hanson grew up with a unique passion and understanding of both the automotive and insurance industries. With one grandfather in auto mechanics and another working in insurance, you could say automotive insurance is in her blood. Her love of research and finance serves her well in studying insurance trends and liability.  Maria has expanded her scope of expertise to home, health, and life...

Insurance and Finance Writer

Brad Larson

Licensed Insurance Agent

Brad Larson has been in the insurance industry for over 16 years. He specializes in helping clients navigate the claims process, with a particular emphasis on coverage analysis. He received his bachelor’s degree from the University of Utah in Political Science. He also holds an Associate in Claims (AIC) and Associate in General Insurance (AINS) designations, as well as a Utah Property and Casual...

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Reviews
for The General Auto Insurance

3.58 (823 reviews)
5
February 16, 2022

Glarison

Great company I'm riding with shack

Great customer service. Very helpful they explained everything in detail and had the best rate I would recommend them to anyone
5
December 30, 2021

HWalla

Quick and thorough

I did the entire process online and received my quote within minutes. The company was quick to respond and provided me with my policy documents immediately
5
October 8, 2021

Kasarah90

Quick and affordable would recommend

My car broke down on my way to work and I had just purchased another car but did not have insurance, tags, or taxes paid yet. The car the broke down was unfixable so while waiting on a tow truck I called the General to get a quote for the other car. The process was simple and I didn't have to wait to speak to a representative. I gave all the required information and had a reasonable quote from the representative in less than 20 minutes. I made th...
My car broke down on my way to work and I had just purchased another car but did not have insurance, tags, or taxes paid yet. The car the broke down was unfixable so while waiting on a tow truck I called the General to get a quote for the other car. The process was simple and I didn't have to wait to speak to a representative. I gave all the required information and had a reasonable quote from the representative in less than 20 minutes. I made the payment over the phone and bam the car was insured before the tow truck arrived. the quote was cheaper than I thought and the monthly payments were reasonable. When I turned down roadside assistance and life insurance the representative was not pushy. I would 100% recommend The General car insurance.
5
March 17, 2021

mcgowanjr60_henry_yahoo_com

The Lion of the Jungle

I’m just gonna be honest I don’t think there is a better company out there that can completely understand what you need and offer you simply a caring agent and just what need and nothing more except a perfect price to match only the General
5
February 26, 2021

Bentot

Lower monthly rate

This is the only insurance company can lower my monthly premium compare to all insurance company. Like others general easy to deal with.
1
January 17, 2021

Junglezx_3

High Insurance

Their price was very high. We shopped around for other insurance after a month and the price increased.
4
January 8, 2021

bwaryasz2012

You get what you buy!

This was a relatively easy purchase to make, I would really give them 4.8 stars however the review platform wouldn't let me do that so I was forced to go slightly lesser. Let's talk about the why? The big issue, I have multiple cars that I wanted to list on the policy and quote and it only accepted and applied for one of the vehicles. When I logged into the app it linked to my old policy only telling me that it couldn't link my new policy, whic...
This was a relatively easy purchase to make, I would really give them 4.8 stars however the review platform wouldn't let me do that so I was forced to go slightly lesser. Let's talk about the why? The big issue, I have multiple cars that I wanted to list on the policy and quote and it only accepted and applied for one of the vehicles. When I logged into the app it linked to my old policy only telling me that it couldn't link my new policy, which meant having to call in and have the entire profile reset and redoing the process all again. Mind you my insurance was still good. (loss of 1/5 star) Then when my app was fully set up and ready to go again I can't add the other vehicle to the policy as a means of simplifying the bill. When I attempted to contact the company the virtual assistant wouldn't transfer me to a real agent and didn't have the ability to understand my request. (loss of 1/5 star)
5
January 7, 2021

goog39826_

Thank you for great service!

I am very pleased with my Geico premium. Out of ALL the 12 quotes I received Geico was by far the best. I searched for several days and I could not find any better rate then Geico.. What I think is even better is that it was all done without talking to anyone on the phone. Thank you Geico
3
January 7, 2021

Jessbell19

Poor customer service

Poor customer service while reviewing terms and conditions of policy. Lack of knowledge of the policy changes and updates.
1
December 29, 2020

counterstrike1911

The general will generally treat you like crap and rip u off

The General had horrible customer service and treated me like crap after having to file 2 claims on 2 accidents one of which was not my fault and was a tiny paint scuff. And they then doubled my rates and continued to make paperwork for the claims take months it took me over 2 months to get my car back from the shop and the repair shop said they had spent months not being able to work on the car till they got the go ahead from the general. All in...
The General had horrible customer service and treated me like crap after having to file 2 claims on 2 accidents one of which was not my fault and was a tiny paint scuff. And they then doubled my rates and continued to make paperwork for the claims take months it took me over 2 months to get my car back from the shop and the repair shop said they had spent months not being able to work on the car till they got the go ahead from the general. All in all they were the worst insurance company ever!
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<h3>The General Auto Insurance Monthly Rates by Driving History </h3>
<h3>The General Auto Insurance Monthly Rates by Driving History </h3>