Utica Mutual Company Auto Insurance Review for 2024 (Compare Cost & Coverage)

Our Utica Mutual Company auto insurance review highlights the company's vast experience in the insurance industry. Utica Mutual offers reliable service and flexible plans, with rates starting at $60. However, it does not provide an official claims response time frame. Read more below.

UPDATED: Nov 7, 2024Fact Checked

Laura Kuhl

Insurance Content Team Lead

Laura Kuhl holds a Master’s Degree in Professional Writing from the University of North Carolina at Wilmington. Her career began in healthcare and wellness, creating lifestyle content for doctors, dentists, and other healthcare and holistic professionals. In 2018, she started writing for the cannabis industry. She curated news articles and insider interviews with investors and small business ow...

Insurance Content Team Lead

Jeff Root

Licensed Insurance Agent

Jeff is a well-known speaker and expert in insurance and financial planning. He has spoken at top insurance conferences around the U.S., including the InsuranceNewsNet Super Conference, the 8% Nation Insurance Wealth Conference, and the Digital Life Insurance Agent Mastermind. He has been featured and quoted in Nerdwallet, Bloomberg, Forbes, U.S. News & Money, USA Today, and other leading fina...

Licensed Insurance Agent

UPDATED: Nov 7, 2024

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It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident auto insurance decisions. Comparison shopping should be easy. We are not affiliated with any one auto insurance provider and cannot guarantee quotes from any single provider. Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

UPDATED: Nov 7, 2024

Advertiser Disclosure

It’s all about you. We want to help you make the right coverage choices.

Advertiser Disclosure: We strive to help you make confident auto insurance decisions. Comparison shopping should be easy. We are not affiliated with any one auto insurance provider and cannot guarantee quotes from any single provider. Our partnerships don’t influence our content. Our opinions are our own. To compare quotes from many different companies please enter your ZIP code on this page to use the free quote tool. The more quotes you compare, the more chances to save.

UPDATED: Nov 7, 2024Fact Checked
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Utica Mutual Auto Insurance

Min. Coverage

$60

A.M. Best Rating:

A

Complaint Level:

Low

Pros

  • Utica Mutual Auto Insurance offers a broad arrange of personal and commercial insurance policies
  • Reputable company with over a century of expertise in the insurance business
  • 24/7 online or phone claim reporting

Cons

  • They don’t guarantee an established time schedule for responding to claims
  • Expensive for those with accidents or tickets on their records
[su_box title="Things to Remember..." style="default”]
  • Utica Mutual Auto Insurance offers a broad arrange of personal and commercial insurance policies
  • Agents and brokers in the insurance industry often purchase E&O insurance coverage to protect their professional practices
  • Agents making an Errors & Omissions Claim should contact the E&O team for more details
[/su_box] This Utica Mutual Auto Insurance Company Review explores the Utica National Insurance Group of Utica, New York. The company started two of its businesses in the early 20th century, including Utica Mutual Insurance Company and Graphic Arts Mutual Insurance Company. The company offers a broad arrange of personal and commercial insurance policies, including specialized graphic arts insurance and professional services liability insurance (also known as Errors & Omissions coverage). Agents and brokers in the insurance industry often purchase E&O insurance coverage to protect their professional practices.

This Utica Mutual Company auto insurance review explores the Utica National Insurance Group of Utica, New York. The company started two of its businesses in the early 20th century, including Utica Mutual Insurance Company and Graphic Arts Mutual Insurance Company.

: Utica Mutual Company auto insurance review

Utica mutual now goes by the name Utica National Insurance Group. The company offers a broad arrange of personal and commercial insurance policies, including specialized graphic arts insurance and professional services liability insurance (also known as Errors & Omissions coverage).

Utica Mutual Auto Insurance Rating

Rating Criteria
Overall Score4.1
Business Reviews5.0
Claim Processing4.6
Company Reputation4.0
Coverage Availability5.0
Coverage Value4.0
Customer Satisfaction3.4
Digital Experience3.5
Discounts Available5.0
Insurance Cost3.8
Plan Personalization4.0
Policy Options2.5
Savings Potential4.2

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They offer flexible plans that are as low as 10% installment, and the remaining is paid monthly for nine months. You might wonder if this is their only plan and how often auto insurance is paid. You can check their other plans on their official website. Utica Mutual has affordable rates that start at $60 monthly.

If you’re thinking about auto insurance coverage, compare your current rates now by requesting free auto insurance quotes that can save you money. Enter your ZIP code above to get started.

Things to Remember

  • Utica Mutual offers lower rates for safe drivers and higher for high-risk
  • Coverage includes liability, collision, comprehensive, and add-ons
  • Discounts are available for safe drivers, students, and multi-policy holders

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Utica Mutual Insurance Rates

Utica Mutual Insurance rates vary depending on factors such as driving record, age, gender, and location. For drivers with clean records, Utica offers competitive rates, averaging around $100 monthly in most states. However, high-risk auto insurance rates can increase significantly, often exceeding $210 per month. 

Utica Mutual Auto Insurance Monthly Rates by Age, Gender, & Coverage Level

Age & GenderMinimum CoverageFull Coverage
Age: 16 Female$240$380
Age: 16 Male$270$420
Age: 18 Female$210$350
Age: 18 Male$250$390
Age: 25 Female$140$220
Age: 25 Male$160$250
Age: 30 Female$120$200
Age: 30 Male$130$210
Age: 45 Female$110$170
Age: 45 Male$60$120
Age: 60 Female$90$150
Age: 60 Male$100$160
Age: 65 Female$95$155
Age: 65 Male$105$165

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Age is another critical factor, with younger drivers (under 25) typically paying higher premiums due to their perceived inexperience. Their rates may range between $1400 and $2500 monthly. Gender differences are less pronounced with Utica, though some studies show males might pay slightly more in certain states.

When compared to the U.S. national average, Utica’s rates are often competitive for low-risk drivers, but those with a riskier profile tend to pay above average. In Washington State, for example, high-risk drivers can expect a 10-15% higher premium than the national average.

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Utica Auto Insurance Rates Vs. the Competition

Utica Auto Insurance offers competitive rates, but how does it stack up against the competition? Utica’s premiums are often lower for low-risk drivers with clean records than competitors like Geico  or Allstate, averaging around $100 to $125 monthly. However, for high-risk drivers with accidents or DUIs, Utica’s rates can jump to over $210, which is on par with competitors like Progressive and State Farm.

Utica Mutual Auto Insurance Monthly Rates by Driving History

Driving HistoryMinimum CoverageFull Coverage
One Accident$85$170
One DUI$105$210
One Ticket$75$145
Clean Record$60$120

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Age and gender also impact rates. Younger drivers under 25 pay higher premiums, like most insurers, with rates averaging $140 to $250. Males may pay slightly more than females, though the difference is marginal compared to insurers with wider gaps.

When considering location, Utica’s rates tend to be favorable in smaller cities or rural areas, but competitors may offer lower rates in high-cost urban areas. Utica remains competitive for drivers seeking comprehensive coverage, though it may not always be the cheapest option across all demographics.

Learn More:

Utica Mutual Company Coverage Options

Utica Mutual Insurance provides a wide range of coverage options to meet diverse needs. Utica offers a combination of liability, collision, and comprehensive insurance for drivers seeking full coverage, which covers vehicle damages and third-party liabilities. Minimum coverage, which typically includes only state-mandated liability insurance, is available at a lower cost but provides limited protection.

For those financing or leasing their vehicles, gap insurance is available to cover the difference between the car's value and the amount owed on the loan in case of a total loss.

Zach Fagiano Licensed Insurance Broker

Utica also offers comprehensive coverage, which protects against non-collision-related incidents such as theft, vandalism, or natural disasters. For those financing or leasing their vehicles, gap insurance is available to cover the difference between the car’s value and the amount owed on the loan in case of a total loss.

High-risk drivers needing proof of insurance for legal reasons can opt for SR-22 insurance from Utica, which ensures they meet state requirements. Add-ons like roadside assistance and rental car reimbursement are also offered, providing extra support in emergencies or vehicle repairs. Utica’s customizable options make it adaptable for many driver profiles.

Available Discounts

Utica Mutual offers a variety of discounts to help drivers lower their insurance premiums. These discounts cater to different driver profiles, such as safe drivers, students, and those bundling policies. Typical discounts include:

  • Safe driving rewards.
  • Multi-policy discounts for bundling auto and home insurance.
  • Good student discounts for young drivers maintaining a high GPA.

Additionally, drivers installing anti-theft devices or opting for paperless billing may qualify for savings. Below is a table summarizing some of the most popular discounts offered by Utica Mutual.

Utica Mutual Insurance Discounts

DiscountSavingsDescription
Multi-Car25%Discount for insuring multiple vehicles under the same policy
Claim-Free20%Savings for maintaining a claim-free driving record
Low Mileage20%For drivers who drive fewer miles annually
Safe Driver20%For maintaining a clean driving record
Good Student15%For students who maintain good grades
Multi-Policy15%For bundling auto insurance with other policies like home
New Vehicle15%For insuring a newly purchased vehicle
Anti-Theft Device10%Discount for vehicles equipped with anti-theft systems
Defensive Driver10%For completing an approved defensive driving course
Paperless Billing5%For enrolling in paperless billing

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Utica Mutual customers can significantly reduce their premiums by taking advantage of these discounts while maintaining solid coverage. Each discount has specific eligibility requirements, so it’s worth reviewing options with an agent to maximize savings.

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Utica National Insurance Group Customer Reviews

Customer reviews for Utica National Insurance Group are generally positive, with many praising the company’s responsive customer service and customizable coverage options. Policyholders appreciate the ease of managing policies and filing claims, noting that the claims process is simple and efficient.

Comment
byu/Soul_Reaper821 from discussion
inAlbany

However, some reviews mention that high-risk driver rates can be higher than competitors, particularly after accidents or violations. Discounts and bundling insurance options are also commonly cited as favorable aspects. Overall, Utica earns high marks for its reliability and customer satisfaction, especially for those with clean driving records.

Utica Mutual Business Reviews

Utica Mutual receives favorable business reviews, particularly for its commercial insurance products. Many business owners appreciate the tailored coverage options, such as liability-only insurance, property insurance, and workers’ compensation insurance, which are flexible enough to meet the needs of various industries.

Utica is often praised for its responsive customer service and efficient claims handling, ensuring minimal disruption for businesses facing unexpected losses. Below is a table summarizing key feedback from business customers:

Utica Mutual Business Insurance Ratings

Agency
J.D. Power TablePress LogoScore: 789 / 1,000
Below Avg. Satisfaction
BBB LogoScore: B
Fair Business Practices
Consumer Reports TablePress LogoScore: 64/100
Low Customer Feedback
NAIC Canva (2)Score: 3.21
More Complaints Than Avg.
A.M. BestScore: A
Marginal Financial Strength

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While many businesses commend Utica for its vital service, some mention that premiums can be higher for companies in high-risk industries. Nonetheless, the overall sentiment remains positive, with Utica being a trusted provider of commercial insurance solutions.

What You Should Know About Utica Mutual Insurance Company (Utica National Insurance Group)

Reach the company’s Eastern Regional & Specialized Products office for the states of New York, New Jersey, and Pennsylvania at 201 Lafayette Street, Utica, New York, 13502, or call the group at 315-235-6600. Email the office at [email protected].

Contact the Errors & Omissions team at the same address and telephone numbers. Email the team at [email protected].

Contact the Middle Atlantic Regional Team at P. O. Box 13560, 1100 Boulders Parkway, Suite 300, Richmond, Virginia, 23226-8560, or call the office at 804-560-6600.

The regional office serves the following:

  • District of Columbia
  • Virginia
  • Maryland
  • Delaware
  • North Carolina

In addition to these locations, the office extends its services to South Carolina, ensuring coverage across a broad portion of the eastern United States. Contact the New England Regional Team at 201 Edgewater Drive, Wakefield, Massachusetts, 01880-6255. Call the office at 781-224-2600. Email the team at [email protected].

The New England team serves clients in Massachusetts, Maine, New Hampshire, Vermont, Rhode Island, and Connecticut.

Reach the New York regional office at One Jericho Plaza, Wing A Second Floor, Jericho, New York, 11753-1636, or call them at 516-479-5000.

Contact the New York metropolitan office toll-free at 1-800-766-1914.

The New York metro office services:

  • New York City (five boroughs)
  • Long Island
  • Northern New Jersey
  • Rockland County
  • Westchester County

Utica auto insurance office also extends its coverage to various regions across the state, ensuring comprehensive service for drivers in and around the New York metro area. Contact the Midwest regional office of the Republic-Franklin Insurance Company at 2600 Corporate Exchange Drive, Suite 200, Columbus, Ohio, 43231-7601, or call the team at 614-823-5300.

Reach the group toll-free at 1-800-955-1914. Email the office at [email protected].

Republic-Franklin Insurance Company serves clients in:

Republic-Franklin also provides coverage in North Dakota, South Dakota, Indiana, Wisconsin, and Nebraska. Write the Southeastern regional office at 1040 Crown Pointe Parkway, Suite 450, Atlanta, Georgia, 30338-6908, or phone the team at 770-510-4100. Call the company toll-free at 1-800-477-1914.

Email the team at [email protected]. The Southeast regional office serves clients in Kentucky, Georgia, Tennessee, Alabama, Mississippi, and Florida.

Utica Mutual Company auto insurance review: errors and omissions coverage definition card

 

Reach the Southwest regional team at 2435 North Central Expressway, Suite 400, Richardson, Texas, 75080, or call the office at 972-677-6700. Contact the office toll-free at 1-800-678-8422.

Email the team at [email protected]. The Southwest regional team serves clients in the state of Texas.

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Utica Mutual Auto Insurance Company Claims

Clients may report a claim by contacting Utica National Insurance Group’s main office, or by requesting information by email, 24 hours a day, seven days per week.

To report a road accident or property loss, call 1-800-216-1420. Provide your insurance policy number, date/details of the accident/incident, and agent name.

To report a workers’ comp claim, contact the company at 1-800-284-3806, and provide the name of the injured person, date/information about the incident, and the employer/insured name.

Agents making an Errors & Omissions Claim should contact the E&O team for more details.

Utica Mutual Insurance Company (Utica National Insurance Group) Insurance Coverage Options

Utica National Insurance Group offers various policies to meet multiple needs, including auto, marine, homeowner, identity theft protection, tenant/renter coverage, snowmobile insurance, and umbrella liability.

Utica Mutual Company auto insurance review

Customers seeking comprehensive coverage may also benefit from discounts when insuring multiple vehicles or bundling auto insurance policies. With its diverse offerings and potential savings, Utica remains a solid choice for flexible and reliable insurance options.

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Frequently Asked Questions

What is Utica Mutual Company Auto Insurance?

Utica Mutual Company Auto Insurance is a type of insurance coverage provided by Utica Mutual Insurance Company specifically for automobiles. It offers financial protection against physical damage, bodily injury, and liability arising from auto-related accidents or incidents.

What types of auto insurance coverage does Utica Mutual Company offer?

Utica Mutual Company Auto Insurance offers various coverage options, including liability coverage, collision coverage, comprehensive coverage, uninsured/underinsured motorist coverage, medical payments coverage, and personal injury protection (PIP). Each coverage type serves different purposes and levels of protection.

How can I obtain a quote for Utica Mutual Company Auto Insurance?

To obtain a quote for Utica Mutual Company Auto Insurance, you can visit their official website or contact their customer service directly. They will guide you through the process, ask relevant questions about your vehicle, driving history, and other factors to provide you with an accurate quote.

Can I customize my auto insurance policy with Utica Mutual Company?

Yes, Utica Mutual Company allows you to customize your auto insurance policy based on your specific needs. You can choose the types of auto insurance, limits, deductibles, and additional options that best suit your requirements and budget.

Is Utica insurance any good?

Yes, Utica National Insurance Group is considered a solid insurance provider. Utica national insurance am best rating is excellent. A.M. Best is a trusted source for evaluating insurance companies’ financial stability. Many Utica National Insurance Group reviews highlight the company’s reliable service and strong claims handling. Utica National Insurance reviews reflect customer satisfaction and confidence in the company’s offerings.

Is Utica Mutual and Utica National the same company?

Yes, Utica Mutual and Utica National are part of the same organization. Utica Mutual Insurance Company is a member of the Utica National Insurance Group. The company operates through its website, www.uticanational.com. So, while Utica Mutual is a specific entity, it is closely connected to and operates under the Utica National Insurance Company brand.

What kind of insurance is Utica?

Utica Insurance Group is a well-recognized provider of both personal and commercial auto insurance products and services. It offers coverage options for individuals, businesses, and organizations across various industries. Known for its strong customer service, the Utica National Insurance rating reflects its reputation for reliability. The company has earned multiple awards for its insurance offerings nationwide.

What states does Utica insurance write in?

Utica Insurance Group provides coverage in most states across the U.S. Its policies are available for both personal and commercial insurance, including auto, home, and business insurance. While Utica operates nationwide, availability may vary depending on specific state regulations. It’s best to consult with an agent or visit their website to confirm coverage options in your state.

Who owns Utica insurance?

Utica Insurance is owned by its parent company, Utica Mutual Insurance Company. Utica Mutual is a member of the larger Utica National Insurance Group. As a mutual company, it is not publicly traded and is owned by its policyholders. This structure allows Utica Mutual to prioritize the needs of its customers over shareholders.

Does Utica Mutual Company Auto Insurance offer any discounts?

Yes, Utica Mutual Company offers various discounts that can help you save on your auto insurance premium. These discounts may include safe driver discounts, multi-vehicle discounts, good student discounts, anti-theft device discounts, and more. You can inquire about the available discounts when obtaining a quote.

Where is the headquarters of Utica Insurance?

The headquarters of Utica Insurance is located in New Hartford, New York. This is where the Utica National Insurance Group, including Utica Mutual Insurance Company, manages its operations. The company has been based in this region for many years. It continues to serve policyholders nationwide from its central office in New York.

Laura Kuhl

Insurance Content Team Lead

Laura Kuhl holds a Master’s Degree in Professional Writing from the University of North Carolina at Wilmington. Her career began in healthcare and wellness, creating lifestyle content for doctors, dentists, and other healthcare and holistic professionals. In 2018, she started writing for the cannabis industry. She curated news articles and insider interviews with investors and small business ow...

Insurance Content Team Lead

Jeff Root

Licensed Insurance Agent

Jeff is a well-known speaker and expert in insurance and financial planning. He has spoken at top insurance conferences around the U.S., including the InsuranceNewsNet Super Conference, the 8% Nation Insurance Wealth Conference, and the Digital Life Insurance Agent Mastermind. He has been featured and quoted in Nerdwallet, Bloomberg, Forbes, U.S. News & Money, USA Today, and other leading fina...

Licensed Insurance Agent

Editorial Guidelines: We are a free online resource for anyone interested in learning more about auto insurance. Our goal is to be an objective, third-party resource for everything auto insurance related. We update our site regularly, and all content is reviewed by auto insurance experts.

Reviews
for Utica Mutual Insurance Company (Utica National Insurance Group)

3.37 (27 reviews)
1
May 27, 2021

hello7789

WORST INSURANCE

This is THE WORST auto insurance that I have been with so far. They take over a month to compensate for my accident and I was always the one calling and reaching out to them to ask about what is happening with the car, if the car will be totaled or not, and how I will be compensated. What triggered me to write this poor review is that they sent a check of $24,000 to the wrong address! First, I called them to find out when the check will be mailed...
This is THE WORST auto insurance that I have been with so far. They take over a month to compensate for my accident and I was always the one calling and reaching out to them to ask about what is happening with the car, if the car will be totaled or not, and how I will be compensated. What triggered me to write this poor review is that they sent a check of $24,000 to the wrong address! First, I called them to find out when the check will be mailed and waited over a week. However, I have not received anything in the mail so I called the adjuster who said that the check was sent the previous week to an address on file which was my old address. I updated this address with an agent after I moved to a new address. Now, they are telling me that I have not updated the address! This adjuster was raising his voice and trying to argue that it was my fault! I told him not to argue with me when I called an agent to change the address as soon after I moved so it is the company's fault for not confirming the address to send the check. They should have confirmed with me the address before sending a check of $24,000. How dumb are they to send a big check without confirming the correct address? They have taken my car total yet I have not received a single payment for the car value. After this horrible experience, I'm definitely changing the auto insurance to a better one who is proactive and does the job right.
1
June 17, 2020

Ranad11

Poor

Poor They will try ripping you off and will increase your rates If your car is hit they will give you a hard time and take 2 weeks or more two pay you
5
February 24, 2020

luckylady30

Happy with Provider

This company is easy to work with and they provided me with a nice discount for bundling my homeowners and auto insurance. I have a "newish" driver and they offered me the best rates.
4
January 12, 2020

dfenton614

Great experience thus far

I have had a great experience with this company so far. Great prices, lowest price that my agent could find and I am able to bundle the home and auto insurance. I have not had to submit a claim yet; therefore, I cannot comment on the claims process. Website is easy to use to review policy information and make payments.
5
August 17, 2019

DNM49

Good service

I have had a good response with claims and the cost beats other carriers by about half. My local agent has been helpful with any changes that I make. Beats nationally advertised companies.
1
March 21, 2019

CompellingCarl

Kept billing after Policy was Cancelled

Tried to cancel my policy after signing up for another company, kept trying to bill me even though I submitted formal paperwork to cancel. The company was very unhelpful in this situation and I would not use this company again.
5
January 9, 2019

MaureenC

Customer service excellent

Their customer service is top notch... which is rare these days. I've had 1 claim with them and it went without a hitch.
5
December 13, 2018

Cjbowden

You can't go wrong with them

Excellent company with great rates, and they won't constantly increase your policy like other companies would.
4
July 1, 2018

charmingtrini

Auto Insurance

Excellent customer service. They always answer questions or queries in timely and efficient manner
5
January 11, 2018

Orthobabe

Great company

Great company so far! Never had a claim or issue. This company was the cheapest of all insurance providers when we checked.
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